Learning Support Expert
4 maanden geleden
**Job description**:
- Are you an enthusiastic education process expert
- and/or IT professional who wants to be challenged every day? At the TU/e, scientists and students continuously create the unthinkable. The strength of the IT landscape is their key to success and, hence, so are you. These creative minds expect you to offer them a solution for tomorrow that doesn’t exist today. Together we are building the high-performance backbone that this epicenter of science and technology demands._
The position
The Eindhoven University of technology (TU/e) is an internationally oriented university, specialized in engineering, science and technology. We are known for our big scientific impact and development of technological innovations. If you join Eindhoven University of Technology, you step onto the campus of a small university with a big impact in the smartest region of the world. A university where we work together on innovative ICT and education projects.
We are looking for an enthusiastic Learning Support Expert with experience in IT system support and/or educational support processes. Within the Education area, our agile Learning Support product team is responsible for the support of the Learning environment (Learning Management System, Online Portfolio Tool, Quality Assurance, Feedback tooling, Plagiarism Prevention software etc.) and supporting the continuous improvement and innovation in education.
As a Learning Support Expert, you’ll be working in the agile product team Learning Support, part of the Product Area Education within the department of Library and Information Services, LIS. Within this product team, you will be working with various disciplines on the Learning processes within education. Outside your team, you will also be working closely together with other product teams within the field of education (Assessment support, Student & Education Logistics, Hybrid Education & Audiovisual Support), educationalist experts, architecture, privacy and security and of course business representatives from our faculties.
As a Learning Support Expert, you will:
- Assess business needs regarding the current and future learning environment and translate these into functional requirements.
- Assess impact analysis for Request for Change calls, based on business needs and requirements.
- Support the analysis and improvements of existing learning support processes.
- Translate educational processes to functionalities and technical specifications of our tools.
- Build and maintain relationships with the key users, and other business representatives.
- Keep in touch with technical experts, both internally and from suppliers.
- Take care of the functional management and support on educational tools (2nd line support).
- Design and/or support interfaces between systems.
- Participate in educational innovation projects/implementation of new tools.
**Job requirements**:
- HBO / University work and thinking level.
- 3 or more years of experience in a technical and/or educational working environment
- Professional written and spoken communication skills in Dutch and English.
- Proactive/hands-on work approach, and ability to work independently.
- You familiarize yourself quickly with new systems and can be a technical sparring partner for colleagues and suppliers.
- Process and conceptual thinker: Result-oriented, Analytical and critical.
- Systemic way of working.
- Organizational sensitivity.
- Engaging team player with enthusiasm, who is highly customer focused.
- Knowledge of learning tools (e.g., Canvas, Evalytics, Turnitin, Feedback fruits) is a plus.
**Conditions of employment**:
An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. We also offer you:
- A monthly salary of minimum €3377;
- to maximum €5090;
- In addition to vacation pay, also a structural end-of-year bonus of 8.3% (one extra month).
- A favorable arrangement for more holidays or a sabbatical.
- A selection model for additional fringe benefits.
- Working hours in consultation for an optimal work-life balance.
- Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
- Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
- A generous employer contribution to the favorable ABP pension plan.
- Upon starting, we initially offer a one-year contract, with the prospect of indefinite employment thereafter.
Here you can discover even more information about our conditions of employment. Build on your career at TU/e
Application
-
Customer Support Expert
1 week geleden
Eindhoven, Noord-Brabant, Nederland SendCloud Voltijd{"title": "Customer Support Expert", "content": "At Sendcloud, we're on a mission to empower businesses with world-class shipping solutions. As a Customer Support Expert, you'll play a crucial role in helping our customers succeed in the e-commerce landscape.Key Responsibilities:Provide exceptional customer support via phone, email, and chat, ensuring our...
-
Learning Solution Designer
4 maanden geleden
Eindhoven, Nederland ASML Voltijd**Introduction to the job**: ASML is the world's top supplier of lithography systems for the semiconductor industry. Our factories manufacture complex machines that are critical for the production of integrated circuits or chips. To ensure efficient production with mínimal lead time and costs while maintaining top quality, we prioritize keeping our...
-
Head of Learning
3 dagen geleden
Eindhoven, Nederland DLL Voltijd**Head of Learning & Development** The Head of Learning and Development will continue to build a world-class, agile, learning & development function, by enhancing a core curriculum of commercial (sales), management & leadership, sustainability, DE&I, and member (we call our employees members) learning programs. Our aim is to enable DLL members at all levels...
-
Data Scientist
2 weken geleden
Eindhoven, Noord-Brabant, Nederland Senergetics VoltijdAbout SenergeticsWe are a dynamic and innovative company that values expertise and entrepreneurship. Our team is passionate about leveraging data to drive business growth and create a better world.Job SummaryWe are seeking a highly skilled Data Scientist to join our team. As a Data Scientist at Senergetics, you will be responsible for creating data models...
-
Learning and Development Specialist
7 dagen geleden
Eindhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleWe are seeking a highly motivated and experienced Learning and Development Specialist to join our Manufacturing Career College team at ASML. As a key member of our team, you will play a crucial role in designing, developing, and executing learning solutions that support the career development of our Manufacturing employees.Key...
-
Learning and Development Specialist
1 week geleden
Eindhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleWe are seeking a highly motivated and experienced Learning and Development Specialist to join our Manufacturing Career College team at ASML. As a key member of our team, you will play a crucial role in designing, developing, and executing learning solutions that support the career development of our Manufacturing employees.Key...
-
Learning and Development Specialist
3 dagen geleden
Eindhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleWe are seeking a highly motivated and experienced Learning and Development Specialist to join our Manufacturing Career College team at ASML. In this role, you will be responsible for designing, developing, and implementing effective learning solutions that support the career development of our Manufacturing employees.Key ResponsibilitiesDevelop...
-
Learning and Development Specialist
2 dagen geleden
Eindhoven, Noord-Brabant, Nederland ASML VoltijdAbout the RoleWe are seeking a highly motivated and experienced Learning and Development Specialist to join our Manufacturing Career College team at ASML. As a key member of our team, you will be responsible for designing, developing, and implementing effective learning solutions that support the career development of our Manufacturing employees.Key...
-
Head of Learning and Development
3 dagen geleden
Eindhoven, Noord-Brabant, Nederland DLL VoltijdJob Title: Head of Learning and DevelopmentAt DLL, we are seeking a highly skilled and experienced Head of Learning and Development to lead our global learning and development function. As a key member of our Global Talent leadership team, you will be responsible for building a world-class, agile learning and development function that enhances our core...
-
Head of Learning and Development
2 dagen geleden
Eindhoven, Noord-Brabant, Nederland DLL VoltijdJob Title: Head of Learning and DevelopmentAt DLL, we are seeking a highly skilled and experienced Head of Learning and Development to lead our global learning and development function. As a key member of our Global Talent leadership team, you will be responsible for building a world-class, agile learning and development function that enhances our core...
-
Technical Support Expert
7 dagen geleden
Eindhoven, Noord-Brabant, Nederland beBee Professionals VoltijdWe are seeking a highly skilled Support Specialist to be part of our team at beBee Professionals in Eindhoven. The ideal candidate will have a strong background in technical support and customer service, with excellent communication and problem-solving skills. Key responsibilities include providing technical assistance to customers, troubleshooting and...
-
Technical Support Expert
6 dagen geleden
Eindhoven, Noord-Brabant, Nederland beBee Professionals VoltijdWe are seeking a highly skilled Support Specialist to be part of our team at beBee Professionals in Eindhoven. The ideal candidate will have a strong background in technical support and customer service, with excellent communication and problem-solving skills. Key responsibilities include providing technical assistance to customers, troubleshooting and...
-
Sales and Service Expert
6 dagen geleden
Eindhoven, Noord-Brabant, Nederland Ergonomique VoltijdAbout the RoleWe are seeking a highly motivated Sales Support Specialist to join our German Team at Ergonomique, a leading company specializing in ergonomic office solutions. This is an exciting opportunity to work with our extensive German and Austrian customer base and contribute to driving revenue growth.Key ResponsibilitiesProvide administrative,...
-
Machine Learning Engineer
2 maanden geleden
Eindhoven, Nederland Next-Link VoltijdJob DescriptionKey Responsibilities:Financial Economic Crime (FEC) and Customer Due Diligence (CDD): Work on critical topics that significantly impact Rabobank’s operations, helping to prevent financial crimes and streamline processes for non-risky customers.Azure Infrastructure Development: Develop, manage, and maintain high-performance machine learning...
-
Machine Learning Engineer
2 maanden geleden
Eindhoven, Nederland Next-Link VoltijdKey Responsibilities:Financial Economic Crime (FEC) and Customer Due Diligence (CDD): Work on critical topics that significantly impact Rabobank’s operations, helping to prevent financial crimes and streamline processes for non-risky customers.Azure Infrastructure Development: Develop, manage, and maintain high-performance machine learning and AI...
-
SAP EWM Implementation Expert
2 weken geleden
Eindhoven, Noord-Brabant, Nederland STAFIDE VoltijdAbout the RoleWe are seeking a highly skilled SAP EWM Consultant to join our team at STAFIDE. As an SAP EWM Consultant, you will play a critical role in leading and supporting the implementation of SAP S/4Hana solutions, focusing on PTP, MM, IM, and EWM in the SAP Public Cloud environment.Key ResponsibilitiesImplementation and Configuration: Lead the...
-
HR Support Specialist
5 dagen geleden
Eindhoven, Noord-Brabant, Nederland Randstad Nederland VoltijdBen jij de HR-professional die overzicht weet te behouden?We zoeken een HR Support Medewerker die overzicht weet te behouden in een divers takenpakket. Als HR Support Medewerker bij Randstad Nederland ben je de spil tussen medewerkers en afdelingen. Je bent hands-on en krijgt energie van nieuwe uitdagingen. Je bent verantwoordelijk voor het beantwoorden van...
-
Cloud Support Specialist
3 dagen geleden
Eindhoven, Noord-Brabant, Nederland Undutchables VoltijdCloud Support AgentAs a Cloud Support Agent at Undutchables, you will be part of a dynamic team that provides high-quality support to our partners. Your primary focus will be on supporting the French-speaking partner network with questions regarding our cloud services, including Office, Backup & Recovery, Monitoring, Security, and more.Key...
-
Cloud Support Specialist
2 dagen geleden
Eindhoven, Noord-Brabant, Nederland Undutchables VoltijdCloud Support AgentAs a Cloud Support Agent at Undutchables, you will be part of a dynamic team that provides high-quality support to our partners. Your primary focus will be on supporting the French-speaking partner network with questions regarding our cloud services, including Office, Backup & Recovery, Monitoring, Security, and more.Key...
-
SAP Security Expert
2 weken geleden
Eindhoven, Noord-Brabant, Nederland STAFIDE VoltijdAbout the RoleWe are seeking a highly skilled SAP Security and Authorization Expert to join our team at STAFIDE. As a key member of our organization, you will be responsible for managing and implementing SAP Security and Authorization processes across various SAP systems.Key ResponsibilitiesSecurity Process Management: Develop and implement SAP Security and...
