Account & Relationship Manager
2 weken geleden
Wolters Kluwer is looking for an Account & Relationship Manager to join the international Legal Software Sales team.
Join us in the fast-paced world of legal technology, providing state-of-the-art solutions to leading global companies. Collaborate on an international client portfolio and demonstrate how we deliver maximum value to their organizations using our cutting-edge legal tech platform solutions. Help us develop an active and engaged client community.
You will be responsible for building and, most importantly, maintaining effective long-term relationships with your (international) client portfolio. A key aspect of the role is always being a good listener for your clients. In addition, you will focus on developing sales strategies for small to large accounts.
Relationship management is essential in this role. Maintaining post-sales contact with clients to foster a positive and productive long-term relationship is crucial. You'll take the time to discuss any issues or suggestions with clients, assisting and guiding them wherever possible.
What will you do?
- Develop and maintain a sales pipeline, identifying and seizing market opportunities.
- Create sales strategies for your existing clients and manage sales cycles.
- Communicate with Dutch and international clients to resolve any account-related issues.
- Negotiate service/product terms with clients based on agreed arrangements.
- Provide suggestions and solutions to your colleagues in the sales and customer support teams where needed.
- Identify opportunities for upselling or add-ons within your existing client base.
- When necessary, travel to and attend conferences, events, and client meetings.
What do we ask of you?
- A Bachelor’s degree or equivalent relevant experience.
- 2+ years of experience in Account Management or Sales (experience with software/SaaS sales is a plus).
- Familiarity with negotiating, preparing quotes, and acting as a sparring partner for your clients.
- Excellent communication (both written and verbal) and presentation skills.
- Fluent command of English, both written and spoken. Fluency in Dutch is preferred.
- Ability to consistently deliver high-quality work under pressure.
Our Offer
- A challenging position within a rapidly growing software company.
- Work in a modern office within walking distance of Amsterdam Central Station, with a view of the IJ.
- Personal development opportunities through on-the-job and formal training, structured performance and reward processes, and state-of-the-art people management practices.
- Competitive salary package, including strong primary (salary/bonus) and secondary (e.g., pension/personal choice budget) benefits.
- The chance to be part of a successful team in the exciting world of legal technology.
- Weekly online bootcamp classes, regular social events, and sports activities.
- Extensive office lunch provided.
- Interested in the role as International Account Manager?
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