Business Development Officer
6 maanden geleden
**Title**:Business Development Officer
**Location**: Amsterdam (on-site)
**Salary**: Depending on experience
We are currently recruiting for a **Business Development Officer** to join our Customs and International Trade team.
This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.
The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.
**Responsibilities**
- Provide proactive outbound advice to clients (both new and existing).
- Produce marketing material with external partners and other service providers.
- Assist in maintaining partner relationships via organising events and managing network groups.
- Ability to provide consultancy and VAT advisory services at the highest standard.
- Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
- Ensure that all databases and systems are accurate and complete.
- Collaborate with the team in a positive manner.
- Actively connecting with Managers and Directors to suggest any contributions to improve procedures.
- Previous experience in Accountancy is not essential as full training will be provided.
**Essential skills, knowledge and experience**
- A background in direct sales and customer service.
- Confident, professional, and friendly so customer relationships are of the highest quality.
- Excellent telephone and writing skills in English and Dutch.
- Motivated to achieve targets and interested in helping customers expand & improve their business.
- Organised with proven ability to work under pressure and meet deadlines.
- Excellent multi-tasking ability.
- Works well in a team as well as independently.
- Patience and emotional resilience for dealing with customers.
- Actively listen to customers then smoothly handle & overcome any objections.
- Able to handle complaints and remain calm under pressure.
**About KATA Global Logistics**
KATA Global Logistics is a customer-focused global freight forwarder and logistics provider with its head office in Southampton, United Kingdom.Powered by AVASK Accounting and Business Consultants, we bring together a wealth of international and local expertise.
We empower businesses to grow worldwide amongst a range of international destinations. We are committed to continually improving and expanding our services for the benefit of our customers and achieve this through strategic partnerships.
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