Groups & Meetings Planner
3 maanden geleden
**Do you thrive on meticulous planning and delivering exceptional guest experiences?** Are you a detail-oriented individual with a knack for coordinating complex events? If you're passionate about the hospitality industry and ready to join a dynamic team, we're looking for you
**Who **We’re** Looking For**
We’re seeking a highly organised and detail-oriented **Groups & Meeting Planner** to join our dynamic team at Hotel Co 51. As a key point of contact between our guests and hotels, you’ll play a vital role in ensuring the smooth running of group bookings across our Moxy, AC by Marriott, Courtyard, and Residence Inn brands.
**What **You’ll** Do**
You will be responsible for the operational management of group bookings, from initial contact to post-stay. This involves:
- ** Group Management**: Handling all aspects of group bookings, including contracts, rooming lists, and guest communications.
- ** Revenue **Optimisation**: Maximising room revenue through effective inventory management and client relationship building.
- ** Operational Coordination**: Collaborating with hotel teams to ensure seamless event execution.
- ** Administrative Tasks**: Managing group-related paperwork, invoicing, and commission requests.
**Your Role **in a Nutshell**
As a Groups & Meeting Planner, your key responsibilities include:
- ** Operational Excellence**: Efficiently managing group bookings and ensuring guest satisfaction.
- ** Relationship Building**: Developing strong relationships with clients and internal teams.
- ** Data Management**: Maintaining accurate records and producing detailed reports.
- ** Problem Solving**: Addressing challenges proactively and finding solutions.
**What **We’re** Looking For**
We’re looking for someone who is:
- ** Detail-oriented**: With a strong ability to manage multiple tasks and meet deadlines.
- ** Customer-focused**: Committed to delivering exceptional guest experiences.
- ** Collaborative**: A team player who can work effectively with colleagues.
- ** Organised**: With excellent time management and planning skills.
**Skills & Experience**
To succeed in this role, you will need:
- Strong communication and interpersonal skills.
- Proficiency in Opera Express and Opera Sales & Catering.
- Advanced Excel skills.
- A minimum of 1 year experience in a hotel environment, preferably in group or reservations.
**Your Future with Us**
At Hotel Co 51, we offer opportunities for career growth and development. We encourage our employees to learn and develop their skills, and we provide support through training and mentorship.
**Join our team and be part of an exciting journey in the hospitality industry.**
INDHOTEL
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