Front Office Host Casual Position
3 weken geleden
About this role
We are seeking a Front Office Host to join our team at Hyatt Place Amsterdam Airport. As a Front Office Host, you will be responsible for creating connections with our guests and providing a memorable experience from check-in to check-out.
Key responsibilities
- Bring your unique personality to our team of dedicated Front Office Hosts
- Increase guest satisfaction scores by creating connections with our guests
- Take ownership in providing a memorable experience
- Take care of internal as well as external phone calls
- Take ownership of handling guest complaints and requests in a timely manner
- Be pro-active in working towards achieving our team and hotel goals
We care about you so you can be at your best
In this role, you will join an international team of fun colleagues. You will become part of the Hyatt Family, an international company across 67 countries with global growing opportunities.
We offer a wide variety of online courses and classroom trainings for both professional and personal development. Furthermore, we focus on your personal development plan and support you in achieving your career goals.
Benefits include discounted room rates as of day 1 and up to 12 complimentary room nights per year within our Hyatt hotels, after 3 months of service.
We offer a salary according to the Dutch Labor Agreement of Hospitality (Horeca CAO), 8% vacation allowance & travel allowance.
Additional benefits include free parking for all our colleagues and 5 extra paid paternity days after 1 year of service.
Requirements
- You have a European passport or Dutch working permit
- You are fluent in English and have strong communication skills
- You are flexible working different shifts; morning and evening
- You are passionate about hospitality
- You have an enthusiastic and caring attitude
Preferred qualifications
- You have experience in a customer-oriented job
- You are familiar with OPERA and/or Micros
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