Customer Service Specialist

1 week geleden


Amsterdam, Noord-Holland, Nederland Elementis Voltijd

Job Title: Customer Fulfillment Representative

Job Summary:

We are seeking a highly skilled and detail-oriented Customer Fulfillment Representative to join our team at Elementis. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Process customer orders, consignment releases, and billing in a timely and accurate manner.
  • Handle customer inquiries and resolve issues through effective communication and problem-solving skills.
  • Collaborate with internal teams to ensure seamless order management and customer satisfaction.
  • Contribute to continuous improvement initiatives to enhance administrative processes and customer experience.
  • Maintain professionalism and provide consistent customer support, adhering to company standards and policies.

Requirements:

  • Associate degree or equivalent experience.
  • Experience in a customer-facing role, preferably in a similar industry.
  • Proficiency in JDE or SAP, Microsoft Office Suite, and other relevant software.
  • Fluency in English and proficiency in Dutch (and second foreign language French or German).
  • Strong communication, adaptability, and collaboration skills.
  • Ability to work a minimum of 3 days a week in the office.

At Elementis, we value our customers and strive to create memorable experiences. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.


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