Technical Support Specialist

6 dagen geleden

Utrecht, Utrecht, Nederland SyncVR Medical B.V. GmbH ApS Ltd. Voltijd

At SyncVR Medical, we are pioneering the integration of Virtual Reality into daily medical treatments across Europe. Our innovative solutions are transforming the way patients receive care. We are now looking for a Technical Support & Deployment Specialist to play a key role in implementing this cutting-edge technology in hospitals throughout the Netherlands.

This role is not just about technical support – you'll be deploying software that is a crucial element of a medical device, one that could increase the number of patients receiving VR-based treatments and bring this breakthrough technology closer to everyday healthcare.

Key Responsibilities

As a Technical Support & Deployment Specialist, you will:

  • Install key software applications on cutting-edge VR-headsets and tablets, playing a vital role in the functioning of a medical device that enhances patient care.
  • Provide technical support and troubleshooting, both onsite and remotely, to ensure a seamless user experience for hospital staff and patients.
  • Effectively communicate with nurses and other medical staff, so that your deployment fits into their busy schedules.
  • Maintain accurate records of deployments and provide valuable feedback for future software and hardware improvements.
  • Be a key player in our team, communicating with a fun and experienced group of professionals.
Requirements

You're the perfect fit for this role if you:

  • Love to help solve technical problems for others.
  • Are pursuing or have recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT & Techniek, Gezondheidszorg Technologie, Medische Informatiekunde, or Verpleegkunde with a focus on technology.
  • Have a basic understanding of hardware and software installation and troubleshooting.
  • Can communicate effectively with medical staff, particularly nurses, and have the ability to explain technical concepts to non-technical users in a clear and respectful way.
  • Are fluent in Dutch and English (both written and spoken).
  • Are comfortable traveling to hospital sites.
What We Offer

At SyncVR Medical, we offer:

  • Complete responsibility – you decide your schedule and working location, as long as you hit your weekly targets of deployments.
  • The opportunity to work on high-impact projects that directly affect patient treatment numbers and improve healthcare processes.
  • The chance to become part of our innovative startup culture and gain hands-on experience with leading healthcare technology.
  • The possibility of a full-time position after the internship, based on performance.
  • The excitement of being part of the largest XR healthcare platform in Europe, actively transforming patient care in real hospital environments.

We offer reimbursement of your costs and an internship pay based on your experience. However, the key reason to join is to learn – after this internship, you have gained a world of experience that will help you for the rest of your career.

Are you ready to make a real difference in healthcare with cutting-edge technology? Join us at SyncVR Medical as a Technical Support & Deployment Specialist and help bring Virtual Reality treatments to everyday patient care.

Apply now by submitting your CV and a brief cover letter explaining why you're excited about this role.

Let's work together to shape the future of healthcare.

SyncVR Medical is the largest XR healthcare platform in Europe, being active in over 250 hospitals in Europe. Our mission: improve healthcare with XR.

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