Technical Support Specialist

4 weken geleden

Utrecht, Utrecht, Nederland SyncVR Medical B.V. GmbH ApS Ltd. Voltijd

At SyncVR Medical, we are pioneering the integration of Virtual Reality into daily medical treatments across Europe. Our innovative solutions are transforming the way patients receive care. We are seeking a Technical Support & Deployment Specialist to play a key role in implementing this cutting-edge technology in hospitals throughout the Netherlands.

This role offers a unique opportunity to deploy software that is a crucial element of a medical device, one that could increase the number of patients receiving VR-based treatments and bring this breakthrough technology closer to everyday healthcare.

Key Responsibilities

As a Technical Support & Deployment Specialist, you will:

  • Install key software applications on cutting-edge VR-headsets and tablets, ensuring the smooth functioning of a medical device that enhances patient care.
  • Provide technical support and troubleshooting, both onsite and remotely, to ensure a seamless user experience for hospital staff and patients.
  • Effectively communicate with nurses and other medical staff, ensuring that your deployment fits into their busy schedules.
  • Maintain accurate records of deployments and provide valuable feedback for future software and hardware improvements.
Requirements

You're the perfect fit for this role if you:

  • Have a passion for helping others solve technical problems.
  • Are pursuing or have recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT & Techniek, Gezondheidszorg Technologie, Medische Informatiekunde, or Verpleegkunde with a focus on technology.
  • Have a basic understanding of hardware and software installation and troubleshooting.
  • Can communicate effectively with medical staff, particularly nurses, and have the ability to explain technical concepts to non-technical users in a clear and respectful way.
  • Are fluent in Dutch and English (both written and spoken).
  • Are comfortable traveling to hospital sites.
What We Offer

At SyncVR Medical, we offer:

  • Complete responsibility - you decide your schedule and working location, as long as you meet your weekly targets of deployments.
  • The opportunity to work on high-impact projects that directly affect patient treatment numbers and improve healthcare processes.
  • The chance to become part of our innovative startup culture and gain hands-on experience with leading healthcare technology.
  • The possibility of a full-time position after the internship, based on performance.
  • The excitement of being part of the largest XR healthcare platform in Europe, actively transforming patient care in real hospital environments.

We offer reimbursement of your costs and an internship pay based on your experience. This role offers a unique opportunity to learn and grow with our company.

Are you ready to make a real difference in healthcare with cutting-edge technology? Apply now by submitting your CV and a brief cover letter explaining why you're excited about this role.

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