Technical Support Expert

1 maand geleden


Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd

BeBee Professionals is looking for a Technical Support Expert to provide top-notch technical support to our customers. The ideal candidate will have excellent communication and problem-solving skills, a strong customer service orientation, and a minimum of 2 years of customer service experience.

The successful candidate will be responsible for:

  • Providing technical support to customers via phone, email, and chat
  • Troubleshooting customer issues and resolving them in a timely manner
  • Investigating customer complaints and documenting customer interactions in our customer service database
  • Identifying customer needs and providing appropriate solutions

The ideal candidate should have a strong understanding of customer service software, databases, and tools, as well as the ability to work in a fast-paced environment.



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