Technical Support Specialist
4 weken geleden
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at PAC - Netherlands. As a Technical Support Specialist, you will play a critical role in providing technical support to our customers, ensuring their success with our products.
Key Responsibilities:
- Provide technical support to customers through various channels, including phone, email, and in-person meetings.
- Collaborate with cross-functional teams to resolve customer issues and improve product quality.
- Develop and deliver training programs to customers and internal stakeholders.
- Stay up-to-date with the latest product developments and industry trends.
Requirements:
- Bachelor's degree in Chemistry, Chemical Engineering, or a related field.
- Minimum 3 years of experience in a technical support role, preferably in the laboratory instrumentation industry.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
About Us:
PAC - Netherlands is a leading provider of advanced analytical instruments for laboratories and online process applications. We are committed to delivering high-quality products and exceptional customer service.
Equal Opportunity Employer:
PAC - Netherlands is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
Disclaimer:
The information provided is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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