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2 maanden geleden
Job Title: Night Receptionist
Company: MEININGER Hotel Amsterdam Amstel
Job Type: Full-time
Location: Amsterdam Amstel
Job Description:
Key Responsibilities:- Guest Services: Provide exceptional customer service to guests, ensuring a memorable stay at MEININGER Hotel Amsterdam Amstel.
- Front Desk Operations: Manage check-ins and check-outs, optimize hotel occupancy, and respond to guest inquiries and requests.
- Administrative Tasks: Perform operational and administrative tasks, including invoicing, hour registration, online reputation management, and quality checks.
- Team Collaboration: Work collaboratively with the hotel team to ensure seamless operations and exceptional guest experiences.
- Flexibility: Demonstrate flexibility to work varied shifts, including weekends and holidays.
- Experience: Initial experience in hospitality, preferably in a front office role.
- Skills: Excellent communication and interpersonal skills, proficiency in a front office system (e.g., ASSD, Fidelio, SIHOT), and fluency in English.
- Personality: Outgoing, people-oriented, and passionate about delivering exceptional guest experiences.
- Competitive Compensation: Fair compensation package with a 25% night surcharge.
- Flexible Work Arrangements: Working 4 days per week (32 hours) with a full-time salary.
- Professional Development: Opportunities for personal and professional growth within a dynamic and expanding organization.
- Benefits: Access to a discount platform, staff nights and discounts for family and friends, and travel expenses (covered up to 50 km).