Hotel Reservation Specialist

2 weken geleden


Amsterdam, Noord-Holland, Nederland Motel One Amsterdam Voltijd

Key Responsibilities

We are seeking a highly organized and detail-oriented Hotel Reservation Specialist to join our team at Motel One Amsterdam.

Your key responsibilities will include:

  • Reviewing and processing bookings, overbookings, and options in a timely and accurate manner
  • Maintaining our electronic booking systems and ensuring seamless guest experiences
  • Generating and verifying invoices in line with our pricing policy
  • Handling deposits and monitoring timely incoming payments
  • Providing exceptional customer service and support to both internal and external stakeholders

About You

We are looking for a candidate with:

  • A passion for delivering exceptional customer service and a strong sense of quality and service
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • A solid command of written and spoken English, with the ability to communicate complex information in a clear and concise manner
  • A willingness to learn and adapt to new systems and processes

Our Benefits

We offer a range of benefits, including:

  • A competitive bonus program based on guest satisfaction
  • Opportunities for career growth and development within our international hotel chain
  • Staff discounts and benefits in all of our hotels throughout Europe and the USA
  • Extensive onboarding and annual training programs to support your career growth
  • A fun and dynamic work environment with opportunities to celebrate successes and build strong relationships with your colleagues

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