Hotel Reservation Specialist
2 weken geleden
We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Motel One. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from booking to check-out.
Key Responsibilities:- Process and manage bookings, overbookings, and options with accuracy and efficiency
- Maintain up-to-date records in Sihot and other electronic systems
- Generate and verify invoices in line with our pricing policy
- Handle deposits and monitor timely payments from guests
- Collaborate with the Sales and Front Office teams to ensure seamless service delivery
- Apprenticeship in the hotel trade or relevant professional experience
- Excellent hosting skills, quality awareness, and a passion for the hotel industry
- Strong communication and teamwork skills, with a solid command of English
- Ability to work in a fast-paced environment and adapt to changing situations
At Motel One, we value our team members and offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Amsterdam, Noord-Holland, Nederland Anantara Voltijd{"title": "Reservations Specialist", "description": "Job SummaryAs a Reservations Specialist at Anantara Grand Hotel Krasnapolsky Amsterdam, you will play a crucial role in ensuring guest satisfaction by recording all details of incoming calls and coordinating each reservation. Your strong communication skills will reflect the quality of the hotel to our...
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