Hotel Reservation Specialist

2 weken geleden


Amsterdam, Noord-Holland, Nederland Motel One Voltijd
Job Description

We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Motel One. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from booking to check-out.

Key Responsibilities:
  • Process and manage bookings, overbookings, and options with accuracy and efficiency
  • Maintain up-to-date records in Sihot and other electronic systems
  • Generate and verify invoices in line with our pricing policy
  • Handle deposits and monitor timely payments from guests
  • Collaborate with the Sales and Front Office teams to ensure seamless service delivery
Requirements:
  • Apprenticeship in the hotel trade or relevant professional experience
  • Excellent hosting skills, quality awareness, and a passion for the hotel industry
  • Strong communication and teamwork skills, with a solid command of English
  • Ability to work in a fast-paced environment and adapt to changing situations

At Motel One, we value our team members and offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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