Hotel Reservation Coordinator

4 weken geleden


Amsterdam, Noord-Holland, Nederland Motel One Voltijd

Job Summary

We are seeking a highly skilled and customer-focused Hotel Reservation Coordinator to join our team at Motel One. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, processing group bookings, and maintaining our electronic booking systems.

Key Responsibilities

  • Review and process group bookings, overbookings, and options
  • Maintain Sihot and electronic booking systems
  • Generate and verify invoices in line with our pricing policy
  • Handle deposits and monitor timely incoming payments
  • Assist the Sales and Front Office team at peak times

Requirements

  • Completed apprenticeship in the hotel trade or professional experience in the hotel/catering/customer call centre industry
  • Excellent sense of quality and service, hosting skills, and passion for the hotel industry
  • Open and communicative with excellent manners and a solid command of English
  • Team player willing to provide assistance across departments

About Us

Motel One is a dynamic and customer-focused hotel chain committed to providing exceptional service to our guests. We are looking for a talented and motivated individual to join our team and contribute to our success.


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