Reservations and Group Coordinator
5 dagen geleden
Job Summary
We are seeking a highly skilled and organized Reservations / Group Coordinator to join our team at Motel One. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling group bookings, and maintaining our electronic booking systems.
Key Responsibilities
- Review and process group bookings, overbookings, and options
- Maintain Sihot and our electronic booking systems
- Generate and verify invoices in line with our pricing policy
- Handle deposits and monitor timely incoming payments
- Assist the Sales and Front Office team at peak times
Requirements
- Completed apprenticeship in the hotel trade or professional experience in the hotel/catering/customer call centre industry
- Excellent sense of quality and service, hosting skills, and a passion for the hotel industry
- Open and communicative with excellent manners and a solid command of English
- Team player willing to provide assistance across departments
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