Hotel Group Coordinator

4 weken geleden


Amsterdam, Noord-Holland, Nederland Motel One Voltijd

Job Title: Hotel Group Coordinator

Job Summary: We are seeking a highly skilled and experienced Hotel Group Coordinator to join our team at Motel One. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, processing group bookings, and maintaining our electronic booking systems.

Key Responsibilities:

  • Group Bookings: Review and process group bookings, overbookings, and options to ensure seamless service to our guests.
  • Booking Systems: Maintain Sihot and our electronic booking systems to ensure accurate and up-to-date information.
  • Invoice Generation: Generate and verify invoices in line with our pricing policy.
  • Deposit Handling: Handle deposits and monitor timely incoming payments.
  • Team Support: Assist the Sales and Front Office team at peak times.

Requirements:

  • Qualifications: Completed an apprenticeship in the hotel trade or have professional experience in the hotel/catering/customer call centre industry.
  • Skills: Excellent sense of quality and service, hosting skills, and a passion for the hotel industry.
  • Language: Solid command of (written and spoken) English.
  • Teamwork: Be a team player and willing to provide assistance across departments.

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