Hotel Coordinator

1 week geleden


Amsterdam, Noord-Holland, Nederland Motel One Amsterdam Voltijd

Reservations and Groups Hotel Coordinator Job Description

We are looking for a skilled and friendly Reservations and Groups Hotel Coordinator to join our team at Motel One Amsterdam.

As a Reservations and Groups Hotel Coordinator, you will be responsible for providing excellent service to our guests, starting from the booking process. Your duties will include:

  • Reviewing and processing group bookings, overbookings, and options
  • Maintaining Sihot and our electronic bookings systems
  • Generating and verifying invoices (debtors and creditors) in line with our pricing policy
  • Handling deposits and monitoring timely incoming payments
  • Assisting the Sales and Front Office teams during peak times

Benefits:

  • Bonus program: You will receive a higher bonus based on the guests' ratings of their stay
  • International career opportunities: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings
  • Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA
  • Personal and professional development: With extensive onboarding, annual trainings, and coaching at our One University, you will hit the ground running
  • Celebrating successes: Whether it's a summer party, holiday party, or our annual international soccer tournament - we celebrate successes together with the team

Qualifications:

Whether you are a hotel professional or changing careers, you will fit in here. Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
  • Be a team player and willing to provide assistance across departments - we achieve our results together

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