Customer Support
2 weken geleden
As a Customer Support & Onboarding Specialist at Omniboost, you will play a vital part in delivering exceptional service to our clients. Your primary mission will be to ensure every interaction with our team leaves a lasting, positive impact. You will support clients by helping them integrate Property Management Systems (PMS), Point of Sale (POS) systems, and accounting software, guaranteeing a smooth, supportive experience.
Responsibilities
- Respond to customer inquiries via email, phone, and chat, always prioritizing their needs.
- Support clients in setting up integrations between PMS, POS, and accounting systems.
- Solve technical issues in collaboration with the tech team.
- Contribute to improving customer support processes and finding ways to delight customers.
- Document solutions and share knowledge within the team.
- Be proactive in supporting customers and colleagues, fostering a collaborative environment.
Requirements
- You have a passion for working in the hospitality industry.
- You are customer-obsessed and dedicated to delivering exceptional service.
- Experience in hospitality is a plus, but not a requirement.
- You are proactive, independent, and thrive in a collaborative environment.
What We Offer
- A culture of hospitality where you can grow and develop.
- Opportunities to contribute to meaningful projects that make a real difference.
- A collaborative team environment where your contributions are valued.
- A dynamic environment with opportunities for growth and development.
How to Apply
Please send your resume and motivation to jobs@omniboost.io.
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