Customer Success Manager

2 weken geleden

Rijswijk, Zuid-Holland, Nederland Helin Voltijd
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.

Your primary focus will be on cultivating long-lasting relationships and partnerships with our customers and vendors, driving technological and operational advancements in our field. You will actively seek opportunities for collaboration and expansion, while serving as a trusted advisor to partners.

Key responsibilities include:

  • Managing the communication and collaboration with implementation and training partners, oil rigs, and monitoring performance to ensure full understanding and correct usage of our solutions.
  • Project management to ensure smooth, pleasant, and successful onboarding with technical installations, setting the tone for the adoption of our solutions.
  • Support team collaboration to detect customer support needs that were not anticipated or prevented by training and onboarding, enabling improvements for future onboarding.
Requirements

To thrive in this role, you will need:

  • A Master's degree in Technology, Business, Marketing, or a related field.
  • At least 5 years of hands-on experience in customer success, partner management, support, or a related role in the offshore and/or energy sectors.
  • Exceptional English communication, collaboration, negotiation, and people skills, with the ability to convey complex technical information to both technical and non-technical stakeholders.
  • Proficiency in project management tools and CRM systems.
What We Offer

As a valued member of our team, you can expect:

  • A chance to be part of an amazing international and fast-growing team.
  • A flexible work environment, with the option to work from our office in Rijswijk or from home.
  • The opportunity to learn, excel in your craft, and grow, with a yearly budget for education and development.
  • Lunch provided every day at the office, and food delivery on Fridays from a local eatery.
  • Commuting expenses covered, with options for walking, biking, driving, or using public transport with an NS business card.
  • 24 vacation days, with the possibility to work remotely for 2 weeks per year.
  • Retirement savings contributions, with Helin covering half of the contribution.

  • Customer Success Manager

    4 weken geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Key Responsibilities:Develop and maintain long-lasting relationships with our customers and...

  • Customer Success Manager

    2 weken geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Your primary focus will be on cultivating long-lasting relationships and partnerships with our customers and vendors,...

  • Customer Success Manager

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Key Responsibilities:Develop and maintain long-lasting relationships with our customers and...

  • Customer Success Manager

    2 weken geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Working closely with our external stakeholders, including upper management of our customers and partners, you will...

  • Customer Success Manager Position

    1 week geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Operations Team at Helin. As a key player in our team, you will be responsible for ensuring full engagement of our customers with our software solutions.Key ResponsibilitiesYou will cultivate long-lasting relationships and partnerships with our customers and vendors, driving...

  • Customer Success Manager

    3 weken geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Unlock Customer Potential with HelinAre you ready to drive adoption of our software solutions in the offshore and energy sectors?At Helin, we're shaping a better world by upgrading the present. Our game-changing SaaS platform for managing edge devices on industrial assets boosts efficiency, safety, and sustainability. With this, our clients in offshore and...

  • Key Customer Success Professional

    6 dagen geleden

    Rijswijk, Zuid-Holland, Nederland Helin Voltijd

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Helin, a leading provider of software solutions for the offshore and energy sectors. As a key member of our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Responsibilities:Develop and maintain...

  • Junior Sales Manager

    3 weken geleden

    Rijswijk, Zuid-Holland, Nederland Retail Rocket Voltijd

    Job Title: Junior Sales ManagerJob Description:We are looking for a highly motivated and results-driven Junior Sales Manager to join our team at Retail Rocket. As a Junior Sales Manager, you will be responsible for generating new business, building and maintaining relationships with existing clients, and driving sales growth.Key Responsibilities:Prospecting...

  • Supply Chain Manager

    2 weken geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    Key Responsibilities:As a Supply Chain Manager at XD Connects B.V., you will be responsible for overseeing and optimizing our supply chain activities to enhance operational efficiency, minimize costs, and maintain a high level of customer satisfaction. Your role will encompass the following key responsibilities:Supply Chain Strategy: Develop and execute the...

  • Supply Chain Manager

    3 weken geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    About the RoleWe are seeking a highly skilled Supply Chain Manager to join our team at XD Connects B.V. As a key member of our operations team, you will be responsible for overseeing and optimizing our supply chain activities to enhance operational efficiency, minimize costs, and maintain a high level of customer satisfaction.Key ResponsibilitiesDevelop and...

  • Business Development Manager

    7 dagen geleden

    Rijswijk, Zuid-Holland, Nederland Please Voltijd

    We are seeking a Business Development Manager to drive strategic growth and expansion across our global markets. In this role, you will lead the development and execution of business plans that align with our company vision and objectives.Responsibilities:Develop and execute business plans to drive revenue growth and expansion.Build and maintain...

  • Supply Chain Manager

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    Key Responsibilities:As a Supply Chain Manager at XD Connects B.V., you will be responsible for overseeing and optimizing our supply chain activities to enhance operational efficiency, minimize costs, and maintain a high level of customer satisfaction. Your role will encompass the following key responsibilities:Supply Chain Strategy: Develop and execute the...

  • Supply Chain Manager

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    Key Responsibilities:As a Supply Chain Manager at XD Connects B.V., you will be responsible for overseeing and optimizing our supply chain activities to enhance operational efficiency, minimize costs, and maintain a high level of customer satisfaction. Your role will encompass the following key responsibilities:Supply Chain Strategy: Develop and execute the...

  • Junior Sales Manager

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland Retail Rocket Voltijd

    FunctiebeschrijvingWe zijn op zoek naar een gedreven en resultaatgerichte Junior Sales Manager om ons Benelux salesteam te versterken. Als Junior Sales Manager ben je verantwoordelijk voor het genereren van nieuwe business en het onderhouden van bestaande relaties met e-commerce managers en online marketing managers. Je zult veel contact hebben met klanten...

  • Supply Chain Manager

    3 weken geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    About the RoleWe are seeking a highly skilled Supply Chain Manager to join our team at XD Connects B.V. As a key member of our operations team, you will be responsible for developing and executing our supply chain strategy to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement supply chain strategies to optimize...

  • International Transport and Logistics Manager

    3 weken geleden

    Rijswijk, Zuid-Holland, Nederland Euro Pool Group Voltijd

    About the RoleWe are seeking a highly skilled and experienced International Transport and Planning Manager to join our team at Euro Pool Group. As a key member of our organization, you will play a vital role in shaping our global transport and logistics strategies, driving the execution of transport and planning initiatives, and collaborating closely with...

  • Senior Development Engineer Composites

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland WFS PRO BV Voltijd

    About the RoleWe are seeking a highly skilled Senior Development Engineer Composites to join our team at WFS PRO BV. As a key member of our engineering team, you will be responsible for developing and implementing composite products from concept to manufacturing and qualification.Key ResponsibilitiesLead technical teams and projects, ensuring timely and...

  • Marketing Director

    7 dagen geleden

    Rijswijk, Zuid-Holland, Nederland XD Connects B.V. Voltijd

    Marketing Manager OpportunityWe are seeking a talented Marketing Manager to join our team at XD Connects B.V. in Europe. As a Marketing Manager, you will be responsible for designing and leading our global marketing strategy, tailoring approaches for different markets and distribution channels. You will use market insights, competitor analyses, and sales...

  • Senior Brand Manager Specialized Paediatrics Benelux

    4 weken geleden

    Rijswijk, Zuid-Holland, Nederland Danone Voltijd

    About the RoleWe are seeking a highly skilled Senior Brand Manager to join our team in Benelux, specializing in the Allergy category. As a key member of our marketing team, you will be responsible for developing and executing strategic plans to drive growth and success in the region.Key ResponsibilitiesAnalyze business dynamics and propose ways to strengthen...

  • Brand Manager Stagiair

    1 maand geleden

    Rijswijk, Zuid-Holland, Nederland Danone Voltijd

    Unieke kans om kennis te maken met het uitdagende werk van een brandmanagerBen jij een enthousiast en ondernemend persoon met een passie voor marketing? Wil jij een unieke kans krijgen om kennis te maken met het uitdagende werk van een brandmanager in een professionele FMCG-omgeving? Dan zijn wij op zoek naar jou!VerantwoordelijkhedenOndersteun de brand...