Customer Success Manager
4 weken geleden
We are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.
Your primary focus will be on cultivating long-lasting relationships and partnerships with our customers and vendors, driving technological and operational advancements in our field. You will actively seek opportunities for collaboration and expansion, while serving as a trusted advisor to partners.
You will provide support, guidance, and solutions to address evolving needs and challenges, and manage our external training and onboarding partners by providing them with guidance and structure. Our customers and partners rely on you to be fully aware of the usage of our solution.
As a key player within our Operations Team, you will work with implementation and training partners, oil rigs, and monitoring performance to ensure full understanding and correct usage of our solutions. You will engage with engineers and technical experts, and manage project management to ensure a smooth, pleasant, and successful onboarding process.
We are looking for someone with exceptional English communication, collaboration, negotiation, and people skills, adept at conveying complex technical information to both technical and non-technical stakeholders. You should be proficient in project management tools and CRM systems, and have at least 5 years of hands-on experience in customer success, partner manager, support, or a related role in the offshore and/or energy sectors.
We offer a flexible work environment, a chance to learn and excel in your craft, and a yearly budget for education and development. You will have plenty of freedom for your own ideas and initiative, and we will cover your commuting expenses. We also offer 24 vacation days and the possibility to work remotely for 2 weeks per year.
We are an international and fast-growing team, and we are looking for someone who is passionate about driving important changes and making a mark. If you are a resident of The Netherlands with a permanent work permit, and have a Master's degree in Technology, Business, Marketing, or a related field, we encourage you to apply.
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Customer Success Manager Position
3 weken geleden
Rijswijk, Zuid-Holland, Nederland Helin VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Operations Team at Helin. As a key player in our team, you will be responsible for ensuring full engagement of our customers with our software solutions.Key ResponsibilitiesYou will cultivate long-lasting relationships and partnerships with our customers and vendors, driving...
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Customer Success Manager
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Rijswijk, Zuid-Holland, Nederland Helin VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Helin. As a key player in our Operations Team, you will be responsible for ensuring the full engagement of our customers with our software solutions.Your primary focus will be on cultivating long-lasting relationships and partnerships with our customers and vendors,...
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