Technical Services Engineer
1 dag geleden
We are seeking a highly skilled Technical Services Engineer to provide technical support and services to our customers. The successful candidate will be responsible for managing customer relationships, providing technical assistance, and ensuring the highest level of service quality.
Key Responsibilities- Provide field and remote support for Masimo's products and solutions
- Receive and respond to customer inquiries and complaints
- Initiate repair and replacement of failed and/or defective products
- Perform periodic functional verification, upgrades, and unscheduled service calls
- Provide technical support to Masimo Sales Representatives during pre-sales activities
- Assist customers in proper use of Masimo products and solutions
- Direct technical experience in the medical and hospital industry
- Knowledge of the hospital environment and key personnel within medical care areas
- Excellent verbal and written communication skills
- Strong results orientation and a positive "can do" attitude
- Ability to travel both domestically and internationally
- Competitive remuneration package
- Monthly lunch/breakfast
- Focus on personal and professional development
- International team
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