Technical Specialist
5 dagen geleden
Job Summary:
MSX International is seeking a highly skilled Technical Specialist to join our team in Amsterdam. As a Technical Specialist, you will be responsible for delivering high-quality technical support to our clients in the automotive industry.
Key Responsibilities:
- Provide remote technical support to our clients and internal teams, resolving complex technical issues and providing expert advice.
- Manage the internal process of escalation, ensuring timely and effective resolution of technical issues.
- Conduct research and analysis to identify emerging trends and quality issues, providing insights and recommendations to improve our services.
- Collaborate with our Field Service Engineer Team to provide technical support and guidance, ensuring seamless delivery of our services.
- Develop and maintain technical documentation, ensuring accuracy and consistency.
- Identify opportunities for process improvement, implementing changes to enhance our services and efficiency.
Requirements:
- Master Technician certification or equivalent experience in the automotive industry.
- Strong technical skills, with expertise in electrical diagnosis and high voltage/EV systems.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in French (C1 level) and strong communication skills in English.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A hybrid work arrangement, with 50% home office and 50% office presence.
About MSX International:
MSX International is a leading business services provider in the automotive sector, delivering technology-enabled services to car manufacturers, importers, and dealer networks. With a global presence and a team of 5,000 industry experts, we strive to improve processes, increase sales, reduce costs, and keep clients satisfied.
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