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Technical Support Specialist

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam Voltijd
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Vereniging Informatiewetenschappen Amsterdam. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities
  • Act as first and second line support for our customers, providing timely and effective solutions to their technical queries.
  • Collaborate with cross-functional teams to identify and resolve complex technical issues.
  • Develop and maintain technical documentation to ensure consistency and accuracy.
  • Stay up-to-date with the latest technologies and trends in the field to provide expert-level support.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including 25 vacation days and a travel allowance.
  • Access to cutting-edge technology and tools to enhance your skills and productivity.
  • Opportunities for professional development and training to help you advance in your career.
Requirements
  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Fluency in English (written and spoken).