Technical Support Specialist

1 maand geleden


Amsterdam, Noord-Holland, Nederland Adams Multilingual Recruitment Voltijd
Job Title: Technical Support Specialist

We are seeking a highly motivated Technical Support Specialist to join our client's team in the Netherlands. As a Technical Support Specialist, you will be responsible for providing expert pre-sales and after-sales technical support for hardware and software products across Europe.

Key Responsibilities:
  • Provide technical support for hardware and software products via phone, email, and chat platforms, diagnosing and resolving issues promptly
  • Stay updated on product updates, system changes, and technical support procedures to provide accurate information to clients
  • Offer on-site technical support and supervision for installations and services across Europe, ensuring successful project completion
Requirements:
  • Minimum of 2 years of experience in technical customer service or technical support for hardware or software products
  • Professional fluency in English and either German, or Dutch language with excellent speaking, listening, reading, and writing skills
  • Proven ability to quickly learn new hardware and software products to support end-users effectively
  • Ability to work independently and collaboratively within a team and across departments

Please note, we can consider only candidates who are based in the Netherlands and who possess a valid working permit.



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