IT Business Systems Analyst

2 weken geleden

Hoofddorp, Noord-Holland, Nederland Oshkosh Voltijd

About Oshkosh

JLG, an Oshkosh company, has been a leader in the access industry since 1969. Our commitment to understanding the challenges and delivering innovative solutions has driven our success. We partner with customers to provide quality equipment, training opportunities, and trusted support within the access market.

The Business Analyst within Information Technology will work closely with other business analysts to understand business processes, workflows, and their relationships to current and future software solutions. This role will support the creation of detailed business requirements, system documentation, and implementation of quality software solutions.

Key Responsibilities:

  • Document and track the current and future states of business processes and requirements within one or more functional business areas.
  • Create functional and technical specifications based on business requirements. Evaluate changes to requirements and assess impacts of changes.
  • Assist in the integration of testing for projects and provide support for user acceptance testing.
  • Define test scenarios within one business function to articulate new functional software needs.
  • Assist in the defining and participating in test plans, test strategies, and the creation of scripts.
  • Provide artifacts, educate, and support production team when needed.
  • Identify and gather appropriate business requirements to create the necessary solution to satisfy the business need.
  • Assist with facilitation of requirements gathering within one or more business functional areas to develop a comprehensive business requirements document(s).
  • Work in conjunction with project manager to build test plan, create business test scripts, and update existing scripts.
  • Develop project-related policies and procedures, review end-user training documentation, and assist in training.
  • Understand business processes and systems for their functional area and act as a liaison for the functional area between IT and application team and the business.
  • Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or equivalent.
  • Three (3) or more years of experience in Business Analysis, Information Technology, or in a related area.
  • Analytical, written, and verbal communication skills.
  • Experience in business analytics and system design analysis.
  • Attention to detail, problem-solving, and decision-making skills.
  • Advanced customer service skills.
  • Experience working independently and taking initiative.
  • Experience and proficiency with various web-based software applications, including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
  • Ability to travel up to 20%.

Preferred Qualifications:

  • Experience working independently and taking initiative.
  • Ability to guide less experienced business analysts.
  • Knowledge and understanding of IT Infrastructure Library (ITIL) Service Management.

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