Credit Controller
2 weken geleden
At Booking.com, we are seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing and resolving customer accounts, ensuring timely payments, and maintaining a positive relationship with our customers.
Responsibilities:- Contact customers to settle outstanding balances and negotiate payment plans.
- Monitor and analyze customer accounts to identify potential credit risks and take proactive measures to minimize them.
- Communicate effectively with internal and external stakeholders to resolve issues and provide updates on account status.
- Work closely with the Accounts Receivable Team to ensure accurate and timely processing of customer payments.
- Document and track customer communication and payment issues.
- Identify opportunities to increase the number of customers using direct debit payments.
- Perform tasks in accordance with company policies and procedures.
- Assist with ad-hoc projects and tasks as required.
- Previous experience in collections or credit control is highly desirable.
- Fluency in English and Italian is required.
- Excellent communication and interpersonal skills.
- Strong negotiating and analytical skills.
- Ability to work independently and as part of a team.
- Proficiency in Excel and knowledge of SAP is a plus.
We offer a performance-based compensation package, career advancement opportunities, and a competitive benefits program. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.
We are committed to ensuring that individuals with disabilities have equal access to employment opportunities. If you require accommodations during the interview process, please let us know.
Learn more about our diversity and inclusion initiatives and employee resource groups at Booking.com.
As part of our pre-employment screening process, we may conduct background checks and verify your employment history and education.
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