Catering Operations Coordinator
4 weken geleden
Catering Operations Administrator Role
We are seeking a skilled Catering Operations Administrator to oversee and optimize cafeteria operations, ensuring exceptional service and customer satisfaction.
Key Responsibilities:
- Coordinate on-site communication with suppliers to maintain an efficient supply chain and ensure timely delivery of high-quality products.
- Conduct comprehensive reviews of restaurant costs, including ingredients, non-ingredients, and manpower expenses, to optimize operational efficiencies and control expenses.
- Organize meal delivery arrangements and analyze cost statistics for accurate accounting and financial management.
- Develop and manage the restaurant event schedule to ensure seamless execution of events and maximize customer satisfaction. Provide event support services and manage banqueting VIP rooms to meet event requirements and exceed guest expectations.
- Implement and analyze the monthly restaurant satisfaction survey to incorporate employee feedback and continuously improve service quality.
- Source high-quality snacks and review the restaurant menu to enhance offerings, align with culinary trends, and meet diverse customer preferences.
- Design promotional posters to highlight canteen offerings and attract customers to the restaurant, enhancing visibility and customer engagement.
Requirements:
- Minimum of 1 year of experience in operational administration, logistics, supply chain or procurement.
- Excellent interpersonal and communication skills.
- Professional language proficiency in English and Mandarin.
- Proficiency in using Microsoft Excel and other relevant software.
Benefits:
- 24 days paid leave/holidays.
- Free meals at the cafeteria.
- Monthly bonus of 100€ if employee satisfaction for the canteen service is at 90% or higher.
- Commuting allowance.
Octagon Professionals is a full-service recruitment and HR services firm with 30 years of experience in the European and international markets. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customized to individual client needs.
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