Sales Development Team Lead

3 weken geleden

Utrecht, Utrecht, Nederland KnowBe4 Voltijd
About KnowBe4

KnowBe4 is a leading provider of security awareness training and simulated phishing platforms. Our mission is to empower organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

We have been recognized as a best place to work for women, millennials, and in technology for four years in a row. We have also been certified as a "Great Place To Work" in 8 countries, and have earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Job Summary

The Sales Development Team Manager (International) is responsible for overseeing a team of Direct and Channel Sales Development Representatives. The Sales Development Representative team are often the first people that prospective customers and partners engage with at KnowBe4 and play an important role in generating genuine interest and nurturing the relationship to the point of handing off to the Sales Team.

Key Responsibilities
  • Mentor and coach a team of Direct and Channel Sales Development Representatives to ensure they have the skills and knowledge needed to succeed in their roles.
  • Oversee the follow-up and qualifying of direct and partner leads by SDRs to ensure that all leads are properly qualified and passed to the Sales Team.
  • Monitor the daily statistics of the Sales Development Representatives and identify any discrepancies in reporting to ensure that the team is meeting its goals.
  • Support Channel Sales Development Representatives by assisting with partner escalations and ensuring that all procedures and policies are followed by team members.
  • Ensure that all team members are effectively leveraging sales tools to discover new leads and that the team is executing a strong prospecting plan of attack.
  • Tag in on calls with team members as necessary to provide guidance and support.
  • Coordinate and align with Global Sales Director on the performance (goals/plans) of the SDR Team.
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight.
Requirements
  • Bachelor's Degree a plus.
  • Familiarity with standard concepts, practices, and procedures within the IT Security Field a plus.
  • Minimum 1 year Channel/Direct experience.
  • Minimum 1 year Leadership experience.
  • Experience with Gmail and Google Docs.
  • Experience with MS Office.
  • Excellent verbal and written communications.
  • Excellent people skills.
  • Managerial experience.
  • Good computer skills.
  • Friendly phone voice.
  • Pleasantly persistent as it can take multiple tries to reach a prospect.
  • Ability to leave an engaging message and sound interested.
  • Must be highly organized and results-oriented.
Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit our website.

Note: An applicant assessment and background check may be part of your hiring procedure.

KnowBe4 is an equal opportunity employer and welcomes applications from diverse candidates. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit our website.

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