Sales Development Team Lead

3 weken geleden

Utrecht, Utrecht, Nederland KnowBe4 Voltijd

About KnowBe4

We're a leading provider of security awareness training and simulated phishing platforms, trusted by tens of thousands of organizations worldwide. Our mission is to empower employees to make smarter security decisions every day.

Our Culture

We value radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging.

The Role

We're seeking a highly experienced Sales Development Team Manager to oversee a team of Direct and Channel Sales Development Representatives. The ideal candidate will have a proven track record of prospecting for leads, engaging with prospects, and educating them on our products and partner program.

Responsibilities:

  • Mentor and coach a team of Sales Development Representatives to achieve their full potential
  • Oversee the follow-up and qualifying of direct and partner leads
  • Monitor daily statistics and identify areas for improvement
  • Support Channel Sales Development Representatives with partner escalations
  • Ensure all procedures and policies are followed by team members
  • Be the first line of support for the team, answering questions and directing on best practices
  • Execute performance reviews and develop a strong prospecting plan of attack
  • Ensure the team is effectively leveraging sales tools to discover new leads
  • Tag in on calls with team members as necessary
  • Coordinate with the Global Sales Director on team performance and goals
  • Provide recommendations on hiring, firing, promotion, and discipline of subordinate employees

Requirements:

  • Bachelor's Degree a plus
  • Familiarity with IT Security concepts a plus
  • Minimum 1 year Channel/Direct experience
  • Minimum 1 year Leadership experience
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Excellent verbal and written communication skills
  • Excellent people skills
  • Managerial experience
  • Good computer skills
  • Friendly phone voice
  • Pleasantly persistent
  • Ability to leave an engaging message
  • Highly organized and results-oriented

Our Benefits

We offer company-wide bonuses, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and a relaxed dress code in a modern, high-tech work environment. For more details, please visit our careers page.

Equal Employment Opportunity

We're an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation in completing this application, please visit our careers page for more information.

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