User Support Specialist

4 weken geleden

Den Haag, Zuid-Holland, Nederland EUROPEAN DYNAMICS Voltijd

Job Opportunity

We are seeking a highly skilled User Support Officer to join our team at EUROPEAN DYNAMICS. The successful candidate will be responsible for providing expert-level support to our users, ensuring seamless IT operations and excellent customer experience.

Key Responsibilities

  • Provide first and second-level ICT support for all users, including during stand-by duty;
  • Install, upgrade, maintain, and decommission hardware and software;
  • Contribute to regular ICT maintenance, including evenings and weekends;
  • Test new versions, releases, and patches for hardware and software, and provide recommendations for implementation;
  • Assist in ordering new IT equipment and initiating ICT-related purchases;
  • Perform asset management tasks, including gathering and maintaining detailed hardware and software inventory information.

Requirements

  • University degree in IT or relevant field, combined with minimum 3 years of relevant working experience in IT;
  • Experience with Microsoft Enterprise Software;
  • Experience operating a Service Desk in an office environment;
  • Experience with testing new versions, releases, and patches for hardware and software;
  • Excellent command of the English language.

What We Offer

As a User Support Officer at EUROPEAN DYNAMICS, you will have the opportunity to work in a dynamic and international environment, collaborating with a team of experts to deliver exceptional IT services. We offer a competitive remuneration package, based on qualifications and experience.

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