Product Risk and Customer Assurance Specialist

6 dagen geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd

Product & Customer Risk Expert DBNL At ING, we are committed to enhancing the digital journey for our clients while promoting their financial well-being. To achieve this ambitious goal, we are developing a robust digital organization. Ensuring the safety and security of Domestic Bank Netherlands (DBNL) is crucial to this mission. As a Product Risk Expert within DBNL, you will engage with and empower senior management in their accountability for control and resilience, focusing on Product & Customer and Risk.

The objective of ODCR is to ensure ING remains secure by enabling our (business) leaders to manage their (local) processes and activities efficiently and effectively for the organization as a whole. Through the ODCR Experts, ING leaders receive a comprehensive overview of all control and resilience requirements for the relevant risk topics. Within the Expert team, the Product & Customer Risk Expert is responsible for requirements concerning customer suitability (PARP), ESG, and accessibility.

As a strategic partner to the first line risk owners, you will drive the control and resilience calendar pertinent to your expertise across various business domains. Collaborating closely with the ODCR Business Partners, you will assist business line and tribe leadership in ensuring that business leaders maintain control, implement new requirements, and concentrate on critical issues.

Key Responsibilities

In your capacity as Product & Customer Risk Expert, you will:

Cultivate strong relationships with (senior) managers across business domains by demonstrating business insight and providing control and resilience solutions. Lead the implementation roadmap for new risk requirements in your area of expertise and translate these into operational designs in collaboration with business lines. Deliver control designs, first line monitoring documents, and (data-driven) evaluation methods for the frameworks within your expertise, ensuring execution. Engage with Tribes to incorporate control and resilience by design in their processes. Educate and enable managers on control and resilience requirements and compliance necessities. Utilize data and reporting to shape the control and resilience agenda and facilitate relevant discussions in business meetings. Apply the most suitable control and resilience solutions to ensure compliance with local business processes or activities. Inform and educate Assurance Operations teams (both local and in the ING Hub) on evolving business needs, opportunities, and assurance requirements to deliver appropriate solutions. Collaborate with relevant 2LoD and 3LoD colleagues on risk management inquiries and provide advice on risk mitigation activities.

Success Factors

We seek intelligent individuals like you for your potential. Our primary expectation is that you remain curious, continue learning, and take on responsibility. In return, we will support you in becoming an even better version of yourself.

Qualifications

Master’s/Bachelor’s degree with up to 3 years of relevant experience, preferably in the Private Individuals domain. Comprehensive knowledge of, or the ability to quickly master, Private Individuals products and processes. Proficiency in English and Dutch. Strong communication skills, both written and verbal. Solid understanding of (and practical experience with) the NFR Framework, monitoring, and reporting. Excellent analytical abilities. Proven planning and organizational skills. Driven and customer-focused, with a passion for collaboration. A team player who can also deliver independently while closely cooperating with other ING colleagues. A proactive 'can do' attitude that drives results. Effective problem-solving skills. Willingness to seek help and feedback, as well as the courage to provide feedback and speak up. A pragmatic, thorough, and results-oriented approach. The ability to quickly learn new content and build new networks. Strong organizational sensibility and stakeholder management skills. Capability to perform successfully in an agile environment.

Benefits

We strive to ensure that you can achieve a healthy balance between your career and personal life. More information about our employment conditions can be found on our website.

The advantages of working with us at ING include:

A salary aligned with your skills and experience. 24-27 vacation days based on your contract. Pension scheme. 13th month salary. Individual Savings Contribution (BIS), 3.5% of your gross annual salary. 8% holiday payment. Hybrid working model that combines remote work for focus and office work for collaboration and co-creation. Opportunities for personal growth and challenging work with limitless possibilities. An informal working environment with innovative colleagues.

  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    Product & Customer Risk Expert DBNL At ING, we have ambitious goals to enhance the digital experience for our clients while promoting their financial well-being. To achieve this vision, we are developing a robust digital organization. Ensuring the safety and security of Domestic Bank Netherlands (DBNL) is essential to this mission. As a Product Risk Expert...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    Product & Customer Risk Expert DBNL At ING, we are committed to enhancing the digital journey for our clients while fostering their financial well-being. To fulfill this ambitious vision, we are establishing a robust digital framework. Ensuring the safety and security of Domestic Bank Netherlands (DBNL) is crucial to this goal. As a Product Risk Expert...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    Product & Customer Risk Expert DBNL At ING we have bold ambitions to improve the digital experience for our customers while empowering people's financial health. To deliver on this ambitious promise, we are building a strong, digital organization. Keeping Domestic Bank Netherlands (DBNL) safe & secure is key in this ambition. As Product Risk Expert within...


  • Amsterdam, Noord-Holland, Nederland Luke Recruitment Voltijd

    Job Description:Koopman International is a leading international trading company specializing in non-food products. As a Quality Assurance Specialist, you will be part of the company's commitment to delivering high-quality products to its customers.Key Responsibilities:Develop and implement quality and safety standards for products, including testing...


  • Amsterdam, Noord-Holland, Nederland MUFG Voltijd

    About the RoleWe are seeking a highly skilled and experienced Audit Manager to join our Internal Audit Division in Amsterdam. As a key member of our team, you will be responsible for providing independent assurance on the adequacy and effectiveness of our internal control and risk management systems.Key ResponsibilitiesContribute to the execution of a...


  • Amsterdam, Noord-Holland, Nederland Yacht Voltijd

    About the RoleAt Yacht, we are seeking a highly skilled IT Risk and Continuity Specialist to join our team. As a key member of our IT organization, you will be responsible for ensuring the day-to-day availability of our IT systems and infrastructure.Key ResponsibilitiesDevelop and maintain our IT Service Continuity Management (ITSCM) process and planIdentify...


  • Amsterdam, Noord-Holland, Nederland TBAuctions Voltijd

    Join Our Dynamic Team in the Online Auction Sector We are seeking a skilled and proactive Information Security and Product Assurance Specialist to enhance our security framework within the Tech and Product divisions. This role is pivotal in safeguarding our network and data integrity across multiple regions. Your Role: As a key member of our Information...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    About INGING is a global financial institution that aims to improve the digital experience for its customers while empowering people's financial health. As a key player in the financial industry, ING is committed to building a strong, digital organization that prioritizes safety and security.Job SummaryWe are seeking a highly skilled Product & Customer Risk...


  • Amsterdam, Noord-Holland, Nederland DEME Group Voltijd

    About DEME GroupDEME Group is a leading player in the dredging, offshore, infrastructure, and environmental sectors. We strive to provide innovative and sustainable solutions to our customers' projects, ensuring a safer, more cost-effective, and environmentally friendly approach.Job SummaryWe are seeking a highly skilled Quality and Safety Assurance...


  • Amsterdam, Noord-Holland, Nederland METROMAKRO Voltijd

    Company OverviewMetro/Makro is a leading wholesale company that helps entrepreneurs succeed. With our extensive product range, competitive prices, and excellent service, we support our customers in their daily business operations.Our ValuesInnovation and quality are at the heart of our company. We are constantly looking for ways to improve our processes and...

  • Risk Model Specialist

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled Regulatory Model Management Specialist to join our team at ABN Amro. As a key member of our Risk Data and Analytics department, you will play a critical role in ensuring the bank makes informed, data-driven decisions.Key ResponsibilitiesTranslate the bank's business strategy into the model landscape, providing...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    About the RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Rituals. As a key member of our Quality department, you will play a crucial role in ensuring the highest standards of quality in our products.Key ResponsibilitiesManage international quality assurance activities and projects to safeguard and improve the...


  • Amsterdam, Noord-Holland, Nederland ING Netherlands Voltijd

    Job Summary:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at ING Netherlands. As a key member of our Balance Sheet & Capital Management department within Group Treasury, you will play a critical role in optimizing ING's capital and debt position to meet regulatory requirements while supporting business growth.Key...


  • Amsterdam, Noord-Holland, Nederland Ayvens Voltijd

    About AyvensAyvens is a global leader in Car-as-a-Service, with approximately 1.6 million vehicles under management in 25 countries. Our mission is to deliver any car, anytime, anywhere, and to help shape the future of mobility.Job SummaryWe are seeking a highly skilled Senior Auditor for Risk Management & Compliance to join our Group Audit team. As a Senior...


  • Amsterdam, Noord-Holland, Nederland Yacht Voltijd

    About the RoleWe are seeking a highly skilled IT Risk and Continuity Specialist to join our team at Yacht. As a key member of our IT organization, you will be responsible for ensuring the day-to-day availability of our IT systems and infrastructure.Key ResponsibilitiesDevelop and maintain our IT Service Continuity Management (ITSCM) process and planIdentify...


  • Amsterdam, Noord-Holland, Nederland Skytree Voltijd

    About SkytreeSkytree is a pioneering climate tech company that aims to revolutionize the way we capture and utilize atmospheric carbon dioxide. Our mission is to create a cleaner, healthier environment for future generations.We are a dynamic and innovative team of scientists, engineers, and business professionals, driven by a passion for sustainability and a...


  • Amsterdam, Noord-Holland, Nederland ING Netherlands Voltijd

    Job Summary:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at ING Netherlands. As a key member of our Balance Sheet & Capital Management department within Group Treasury, you will play a critical role in optimizing ING's capital and debt position to meet regulatory requirements while supporting business growth.Key...


  • Amsterdam, Noord-Holland, Nederland Artsen zonder Grenzen Voltijd

    About the RoleWe are seeking a highly skilled and experienced Quality Assurance Specialist to join our team at Artsen zonder Grenzen. As a Quality Assurance Specialist, you will play a key role in ensuring the quality and compliance of our pharmaceutical products and medical devices.Key ResponsibilitiesValidate sources of supply in compliance with...


  • Amsterdam, Noord-Holland, Nederland Karsten International Voltijd

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Karsten International. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and safety of our products.Key ResponsibilitiesSupport quality managers with product reports and evaluations;Evaluate test reports and draw conclusions...

  • Audit Manager

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland MUFG Voltijd

    About the RoleWe are seeking a highly skilled and experienced Audit Manager to join our Internal Audit Division in Amsterdam. As a key member of our team, you will be responsible for providing independent assurance on the adequacy and effectiveness of our internal control and risk management systems.Key ResponsibilitiesContribute to the execution of a...