Strategic Resource Manager
6 dagen geleden
About the Role
We are seeking an experienced and strategic-minded Senior Resource Manager to join our Creative & Engineering capacity planning and resourcing practice across our Northern European teams.
Job Purpose
This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth.
Key Responsibilities
- Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization, making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
- Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment.
- Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements.
- Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
- Cross-Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between Capacity Planning (Resource Management) and client satisfaction.
- Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources.
- Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios.
- Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.
Requirements
- A background in resource management, creative services, traffic management, or creative project management in a digital, media, or creative agency industry, with a minimum of 4 years in a resource management role.
- Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget.
- Proficiency in resource management software and tools.
- Previous leadership experience in a resource management or related role.
- Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments.
- Strategic thinking and problem-solving abilities.
- Well organized, process-driven and dedicated, with an outgoing personality and can-do attitude.
- Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
- Team-oriented mindset with a focus on collaboration.
- Ability to work in a fast-paced, dynamic environment.
- Business and conversationally proficient English language skills.
About DEPT
We are pioneers at heart. We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
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