Senior Relationship Manager

1 dag geleden

Amsterdam, Noord-Holland, Nederland Northern Trust Corporation Voltijd

Job Summary

Northern Trust Corporation is seeking a skilled Senior Relationship Manager to join our team. As a key member of our organization, you will be responsible for managing client relationships, identifying and mitigating risk, and delivering exceptional service.

Key Responsibilities

  • Project management of restructure and transition activity
  • Identify, document and manage client related risk issues ensuring adherence to corporate risk management protocols
  • Proactively work with the client and internal partners to automate manual processes and minimize risk
  • Identify and address service issues, ensuring timely escalation
  • Timely delivery of client invoices and collection of associated fees

Requirements

  • Proven proactive client service/RM experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
  • Analytical/problem solving through organisation and time management
  • Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
  • Ability and desire to lead and motivate a team of RM's should the need arise in the future
  • Initiative to independently accomplish tasks and make decisions
  • Manage multiple priorities considering client impact, timeframe complexity and risk
  • Ability to represent Northern Trust in external meetings and the client in internal meetings
  • Fluency in Dutch and English essential

Working with Us

At Northern Trust, we value our employees and offer a collaborative and flexible work environment. We are committed to assisting the communities we serve and offer opportunities for growth and development.

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