Strategic Communications and Sales Advisor

5 dagen geleden

Den Haag, Zuid-Holland, Nederland Xerox Voltijd
Purpose:

To support the development and maintenance of a high-level network of Government Communication Directors, New Technology Directors, and relevant top-level Civil Servants. This role involves providing expertise to clients in the area of digitization, digital, multi, and omni-channel communications and output management to enable clients to manage a complete customer communications mix regardless of channel across the Citizen lifecycle within our BPO relationship. Communication includes inbound and outbound. Knowledge of customer changes/strategy and development services around these changes/strategies is a must.

Main Responsibilities:

Become the trusted advisor and develop client relationships
Work directly with clients and effectively identify business opportunities; client needs and pain points, proposing effective solutions
Gather information, establish needs, clarify expectations, support developing strategy, and obtain feedback
Participate in developing creative, strategies, proactive, and technically correct advice to clients
Display strong written and oral communication skills, including the ability to articulate complex concepts
Develop and become the communication authority within Xerox and at the customer
Quarterly reviews with customers

Requirements:

Fluent in English and Dutch (verbal and written)
Experience of working with virtual teams, cross-functionally
Knowledge of communications space and experience working in a consulting or sales environment
Significant experience and understanding of the communications (product, customer, and employee) market space, the challenges in the arena, and the breadth of solutions and services in the marketplace
Understanding of Government processes and policies
Proven ability to build and maintain C-level relationships
Able to communicate and influence at senior levels internally and externally. Good communication and presentation skills with proven ability to present a vision and energize teams
Ability to think creatively and strategically
Ability to interact with all levels of management and/or clients
Ability to support sales of new business and extension business
Ability to work in a matrixed environment
Existing Network of high-level communication contact persons within the central government

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