Strategic Communications and Sales Expert

1 dag geleden

Den Haag, Zuid-Holland, Nederland Xerox Voltijd

Purpose:

  • To support the development and maintenance of a high-level network of government communication directors, new technology directors, and relevant top-level civil servants.
  • To provide expertise to clients in the area of digitization, digital, multi, and omni-channel communications and output management to enable clients to manage a complete customer communications mix regardless of channel across the citizen lifecycle within our BPO relationship.
  • To identify, analyze, plan, and road map client digital and omni-channel communication assets and activities.
  • To support the reengineering of client communications and communication enabling/delivery solutions to deliver better outcomes.
  • To help provide recommendations regarding the implementation and deployment of potential solutions to deliver benchmark, future-proof communications, including technologies and systems integration requirements.
  • Communications span: mass communications and individual communications to citizens, businesses, other government organizations, and civil servants.
  • To identify opportunities and develop client relationships.

Main Responsibilities:

  • To become the trusted advisor and develop client relationships.
  • To work directly with clients and effectively identify business opportunities, client needs, and pain points, proposing effective solutions.
  • To view client problems and successfully identify a sufficient number of cause-and-effect factors, seeing key parts of the situation and addressing them in an integrated fashion in making recommendations and/or decisions.
  • To gather information, establish needs, clarify expectations, support developing strategy, and obtain feedback.
  • To participate in developing creative, strategies, proactive, and technically correct advice to clients.
  • To display strong written and oral communication skills, including the ability to articulate complex concepts.
  • To develop and become the communication authority within Xerox and at the customer.
  • Quarterly reviews with customers.

Requirements:

  • Fluent in English and Dutch (verbal and written).
  • Experience of working with virtual teams, cross-functionally.
  • Knowledge of communications space and experience working in a consulting or sales environment.
  • Significant experience and understanding of the communications (product, customer, and employee) market space, the challenges in the arena, and the breadth of solutions and services in the marketplace.
  • Understanding of government processes and policies.
  • Proven ability to build and maintain C-level relationships.
  • Able to communicate and influence at senior levels internally and externally. Good communication and presentation skills with proven ability to present a vision and energize teams.
  • Ability to think creatively and strategically.
  • Ability to interact with all levels of management and/or clients.
  • Ability to support sales of new business and extension business.
  • Ability to work in a matrixed environment.
  • Existing network of high-level communication contact persons within the central government.

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