Talent Services Manager
1 maand geleden
Netflix is seeking a highly skilled Talent Services Manager to join our Talent Experience Operations team in Amsterdam, The Netherlands. As a key member of our team, you will be responsible for managing and overseeing EMEA Talent services, including Department Assistants, Candidate Interview Experience, and potentially a more expanded portfolio for the Talent function and business support.
Key Responsibilities:- Services Management: Monitor service performance, including service quality, and timeliness, and work with a global team to identify growth opportunities for existing HR services and potential new opportunities.
- Relationship Building: Collaborate with internal stakeholders, including Talent team members and department heads, to understand their needs and requirements for external Talent services. Cultivate strong relationships with business partners who may also be internal customers to Talent Experience Operations, fostering collaboration and partnership.
- Continuous Improvement: Identify areas for improvement in external HR service delivery and processes. Propose and implement initiatives to enhance the effectiveness and efficiency of external HR services.
- 5+ years of experience in HR management, with a focus on HR management and service delivery.
- Proven track record of successfully managing internal teams and partnering with internal stakeholders.
- Strong understanding of HR practices and lifecycle.
- Ability to communicate effectively with both technical and non-technical teams, across an array of cross-functional teams and multiple levels of seniority.
- Experience working with a global team.
- Familiarity with Workday, Applicant Tracking Systems, and Talent Insight Platforms such as Eightfold.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.
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