Concierge Trainee Ambassador
3 weken geleden
Concierge Trainee Job Description
At W Amsterdam, we're casting a Concierge Trainee to join our Welcome team. As a Concierge Trainee, you'll be the first point of contact for our guests, providing expert knowledge of touristic, recreational, and gastronomic establishments and events in Amsterdam.
Main Responsibilities:
- Provide guests with insider information on the hottest and coolest spots in Amsterdam.
- Research and stay up-to-date on the latest events and happenings in the city.
- Make reservations and confirm bookings for guests.
- Arrange guest transportation and ensure a smooth experience.
- Welcoming and redirecting guests and Talent.
- Sending and receiving mail, including courier services.
- Maintain a high-quality level of service and monitor security.
- Assist Welcome Ambassadors with tasks as needed.
- Stay informed about hotel events and activities to provide accurate information to guests.
- Prevent, notice, and handle complaints in agreement with the Welcome Office Manager.
Requirements:
- Always look for what's new in Amsterdam.
- Network in Amsterdam in the field of new restaurants, taxi companies, ticket services, etc.
- Good knowledge of the Dutch and English language.
- At least a 6 months internship.
Join a global community of talent who see the world in a different way. Bring your style and spirit: We'll bring a work culture where you can shine. We work hard, we play hard, and we want to inspire you to grow. W talent help our guests live life to the fullest while living their dreams.
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