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Sales Associate

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Deciem Voltijd
{"title": "Sales Associate", "description": "

We are seeking a skilled Sales Associate to join our team in Amsterdam Centrum. As a Sales Associate, you will be responsible for delivering exceptional customer service and providing a memorable experience for our customers.

Key Responsibilities:

  • Greet customers with enthusiasm and professionalism, reflecting DECIEM's vision through excellent service.
  • Determine customer needs and suggest relevant products by listening to the customer and sharing product knowledge acquired during brand training.
  • Ensure standards for quality, customer service, and health and safety are met.
  • Adhere to the DECIEM experience and deliver unparalleled customer service, educating customers about the world of Beauty and Skin Care, DECIEM brands, and products.
  • Manage customer feedback and queries.
  • Assist in maintaining counter standards of cleanliness and organization.
  • Be aware of and assist in maintaining DECIEM's merchandising concepts.
  • Ensure tidiness standards are always respected and maintained.
  • Conduct product refunds and address customer issues in a positive manner.
  • Responsible for building meaningful relationships with department managers and clients, maintaining high standard communication.

Requirements:

  • Experience in the Retail and luxury industry is highly desirable, ideally within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
  • Comfortable in engaging customers and applying products to the customer while providing consultations.
  • Ability to multi-task, while providing professional and outstanding customer service.
  • Desire to spread brand awareness.
  • Effective time management and communication skills.

What You'll Be Gaining:

  • Unlimited access to an Employee Assistance Program, including mental health care, mindfulness programs, and more.
  • Access to LinkedIn Learning membership to help you keep growing and learning.
  • First dibs on new products.
  • A generous discount on DECIEM products for you, your family, and your friends.
", "lang_code": "en"}