Senior IT Support Specialist

1 maand geleden


Almere, Flevoland, Nederland Henry Schein Dental B. V. Voltijd € 3.300 - € 4.500
Senior IT Support Benelux

We are seeking a highly skilled and experienced Senior IT Support Benelux professional to join our team. As a key member of our IT support department, you will be responsible for providing technical support to our internal customers across the Benelux region.

Key Responsibilities:
  • Provide 1st and 2nd line support for 400+ users at 5 locations in the Benelux
  • Respond and take ownership of escalated helpdesk tickets from Tier I support staff
  • Jointly coordinate the supply of IT and telecommunications equipment
  • Maintain an inventory of IT and telecommunications equipment, including relevant support contracts
  • Ensure adherence to processes, reporting, and documentation for day-to-day support tasks
Requirements:
  • Strong log analysis skills and technical troubleshooting and problem-solving skills
  • Fluency in English and Dutch, with knowledge of French a plus
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • A total of 33 days of vacation and additional days off (ATV) based on full-time employment
  • A good work-life balance with the possibility to work partially from home


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