Senior IT Support Specialist
1 maand geleden
We are seeking a highly skilled and experienced Senior IT Support Benelux professional to join our team. As a key member of our IT support department, you will be responsible for providing technical support to our internal customers across the Benelux region.
Key Responsibilities:- Provide 1st and 2nd line support for 400+ users at 5 locations in the Benelux
- Respond and take ownership of escalated helpdesk tickets from Tier I support staff
- Jointly coordinate the supply of IT and telecommunications equipment
- Maintain an inventory of IT and telecommunications equipment, including relevant support contracts
- Ensure adherence to processes, reporting, and documentation for day-to-day support tasks
- Strong log analysis skills and technical troubleshooting and problem-solving skills
- Fluency in English and Dutch, with knowledge of French a plus
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary and benefits package
- A total of 33 days of vacation and additional days off (ATV) based on full-time employment
- A good work-life balance with the possibility to work partially from home
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Senior IT Support Specialist
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