Logistics Operations Manager
5 dagen geleden
About the Role
We are seeking a highly skilled Logistics Analyst to join our team at Western Digital. As a key member of our logistics operations, you will be responsible for maintaining the best practice logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.
Key Responsibilities
- Lead daily execution activities with 3rd party service providers independently and resolve various customer fulfillment exceptions by working cross-functionally with internal and external teams.
- Define requirements and lead testing and implementation of ERP-Systems/applications to meet Fulfillment business needs and drive automation initiatives.
- Identify inefficiencies and cost optimization opportunities and lead continuous improvement initiatives.
- Undertake ad-hoc queries and perform quantitative and/or qualitative analysis to resolve operational issues and drive operational excellence.
- Serve as owner of Fulfillment KPIs by analyzing supplier performance indicators, leading regular KPI reviews, and driving root cause and corrective actions with suppliers.
Requirements
- 5+ years of experience in supply chain management.
- 4-year college degree required.
- In-depth knowledge of various ERP systems (SAP/Oracle).
- Experience with EDI a plus.
- High level of proficiency in Microsoft Office Package (Excel – Advanced/Expert level, Word, Outlook, PowerPoint), Project Management tools.
- Experience in analyzing business processes, gathering, and documenting business/system requirements.
- Ability to meet daily & weekly deadlines to achieve the departmental SLAs.
About Western Digital
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.
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