Jeweller (Amsterdam) - Customer Experience Specialist

5 dagen geleden

Amsterdam, Noord-Holland, Nederland Astrid & Miyu Voltijd

We're Astrid & Miyu, a UK-founded jewellery company on a mission to revolutionise the jewellery experience. Our journey started back in 2012 when our founder, Connie, saw an opportunity to bring something different to the jewellery market. Inspired by her local jeweller back home in Seoul, South Korea, Connie wanted to offer a unique and innovative experience on the high street, whilst creating a brand that is inclusive & empowering.

We're looking for passionate, dedicated and values-driven individuals to join our team and be a part of the launch of our first store in the Netherlands. Whilst experience is important, alignment to our values is even more so. Our Values are:

  • Grow Together - We are in it together - learning, sharing and growing so that we succeed as one.
  • Celebrate Each Other - We uplift each other and make each other sparkle
  • Break All Boundaries - We throw out the rule book for full freedom to innovate.

The Mission of the Jeweller

We're seeking a skilled Jeweller to join our team in Amsterdam. As a Jeweller, you will be responsible for delivering a welcoming and friendly atmosphere during the welding process, explaining each step to the customer. You will expertly use the welding machine to seamlessly attach bracelets to customers' wrists, making it a personal and memorable experience.

What Does Success Look Like?

  • Deliver a high-quality welding experience, ensuring customer satisfaction.
  • Develop a strong presence on the shop floor, actively sharing your expertise with customers.
  • Nurture and develop an unforgettable experience by establishing a personal connection with new and existing customers.
  • Have exceptional product knowledge and knowledge relating to all of the services that we offer.

What Would You Like From Me?

  • This role is suitable for anyone with welding or jewellery experience, or have studied a jewellery course, who has a true passion for customer experience.
  • A values champion and brand ambassador, our values resonate deeply with you.
  • You radiate positivity & enthusiasm and inspire the people around you.
  • Strong communication and interpersonal skills, with the ability to collaborate with teams at all levels.
  • You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.

What We Do For You:

  • Hourly pay + commission
  • Product Allowance + Friends & Family Discount
  • A chance to be part of something big & growing, and to make a real impact
  • A supportive and collaborative team that's always ready to cheer you on.
  • Many Socials and Awards evenings to celebrate our amazing team
  • Personal Financial Coaching

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