Customer Experience Specialist
3 dagen geleden
We're seeking a highly motivated and empathetic Customer Experience Specialist to join our team at Lemonade. As a customer-centric tech company, we're revolutionizing the insurance industry with a smart, instant, and delightful experience.
In this role, you'll provide surprisingly delightful experiences to our customers through various channels, work with management to shape processes unique to our Dutch market, and advocate for customers to maintain a high level of service.
Key Responsibilities- Provide exceptional customer care through email, phone, and other channels
- Collaborate with management to develop processes tailored to our Dutch market
- Advocate for customers and work with our product and engineering team to maintain a high level of service
- Dutch native language skills and proficiency in English (German is a plus)
- Strong phone and creative writing skills
- Helpful personality with empathy, patience, and a positive approach
- Efficient and results-driven with a love for getting things done
- Tech-savvy with experience working with helpdesk tools (e.g., Zendesk)
- At least 2 years of prior work experience or a college degree
- Customer experience at a tech startup is a plus
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleWe're seeking a highly motivated and empathetic Customer Experience Specialist to join our team at Lemonade. As a Customer Experience Specialist, you will be responsible for providing surprisingly delightful customer care to our customers, while working alongside some of the best talent from the tech and insurance industries.Key...
-
Customer Experience Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Lemonade Voltijd{"h2": "Delightful Customer Care at Lemonade ", "p": "At Lemonade, we're on a mission to revolutionize the insurance industry with a customer-centric approach. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional service to our customers, while working alongside a talented team of innovators and problem-solvers. ", "ul":...
-
Customer Experience Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleWe are seeking a highly motivated and empathetic Customer Experience Specialist to join our team at Lemonade. As a Customer Experience Specialist, you will be responsible for providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.).Key ResponsibilitiesProvide surprisingly delightful...
-
Customer Experience Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Lemonade Voltijd{"h2": "Delightful Customer Care at Lemonade ", "p": "At Lemonade, we're on a mission to revolutionize the insurance industry with a customer-centric approach. As a Customer Experience Specialist, you'll play a crucial role in providing surprisingly delightful experiences to our customers through all our channels. ", "ul": [{"li": "Advocate for our community...
-
Customer Experience Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Lemonade Voltijd{"h2": "Delightful Customer Care at Lemonade ", "p": "At Lemonade, we're on a mission to revolutionize the insurance industry with a customer-centric approach. As a Customer Experience Specialist, you'll play a crucial role in providing surprisingly delightful experiences to our customers through all our channels, including email and phone. ", "ul": [{"li":...
-
Customer Experience Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleWe're seeking a highly motivated and empathetic Customer Experience Specialist to join our team at Lemonade. As a Customer Experience Specialist, you will be responsible for providing exceptional customer care to our customers through various channels, including email, phone, and other digital platforms.You will work closely with our management...
-
Customer Experience Specialist
2 maanden geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleLemonade is a customer-centric tech company that has revolutionized the insurance industry. As a Customer Experience Specialist, you will be part of a team that is passionate about delivering exceptional service to our customers.Key ResponsibilitiesProvide personalized and empathetic support to customers through various channelsCollaborate with...
-
Customer Experience Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout LemonadeLemonade is a customer-centric tech company that has revolutionized the insurance industry. We're a team of like-minded makers who thrive in a fast-paced environment and deliver exceptional products.Job SummaryWe're seeking a highly motivated and empathetic Customer Experience Specialist to join our team. As a Dutch native speaker, you'll be...
-
Customer Experience Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout LemonadeLemonade is a customer-centric tech company that has revolutionized the insurance industry. We're a team of like-minded makers who thrive in a fast-paced environment and deliver exceptional products.Job SummaryWe're seeking a highly motivated and empathetic Customer Experience Specialist to join our team. As a Dutch native speaker, you'll be...
-
Customer Experience Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout LemonadeLemonade is a customer-centric tech company that has revolutionized the insurance industry. We're a team of like-minded makers who thrive in a fast-paced environment and deliver exceptional products.Job SummaryWe're seeking a highly motivated and empathetic Customer Experience Specialist to join our team. As a Dutch native speaker, you'll be...
-
Customer Experience Specialist Germany
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Searchsoftware VoltijdAt Searchsoftware, we're committed to making a positive impact on the environment. As a Customer Experience Specialist Germany, you'll play a crucial role in helping us achieve this goal.Our team of experts has developed a safe, reliable, and future-proof EV charger that gives customers an easy and worry-free experience. But we need your help to take it to...
-
Customer Experience Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout LemonadeLemonade is a customer-centric tech company that has revolutionized the insurance industry. We pride ourselves on being a lean, data-driven organization that relies on a common understanding of objectives and goals to provide teams with autonomy and ownership.Our CultureWe're a team of like-minded makers who get a kick out of moving fast and...
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Print VoltijdAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team in Denmark. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key Responsibilities:Provide timely and effective support to customers via...
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Telio Management GmbH VoltijdAbout the Role:We are seeking a highly skilled and experienced Customer Experience Specialist to join our international service center in Amsterdam. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and requests via email, phone, and...
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdAs a Customer Experience Specialist at Page Personnel, you will play a vital role in delivering exceptional customer experiences. You will engage directly with clients to understand their needs and provide tailored solutions. Your proactive approach, empathy, and ability to adapt to changing situations will be essential in improving our service processes and...
-
Customer Experience Specialist, French Market
4 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleWe are seeking a highly motivated and empathetic Customer Experience Specialist to join our French Market team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer care to our customers, while working alongside a talented team of professionals from the tech and insurance industries.Key...
-
Customer Experience Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland MSX INTERNATIONAL VoltijdJob Title: Customer Experience AdvisorJoin our team at MSX International and be part of a dynamic and innovative company that is shaping the future of the automotive industry!We are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for...
-
Customer Experience Specialist, French Market
1 maand geleden
Amsterdam, Noord-Holland, Nederland Lemonade Voltijd{"h2": "Delightful Customer Experience Specialist", "p": "At Lemonade, we're revolutionizing the insurance industry with a customer-centric approach. As a Customer Experience Specialist, you'll be the face of our company, providing surprisingly delightful support to our customers in French.Your day will be filled with adapting your style of support to meet...
-
Customer Experience Specialist
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Print VoltijdAs a Customer Experience Specialist in Denmark, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the right help and support. Your role will involve working closely with customers via phone, chat, or email, and helping colleagues resolve escalations. You will also be responsible for switching between...
-
Customer Experience Associate
4 weken geleden
Amsterdam, Noord-Holland, Nederland beBee Professionals VoltijdCustomer Care SpecialistWe are seeking a highly skilled Customer Care Specialist to provide exceptional service to our clients at beBee Professionals in Amsterdam.The ideal candidate will be responsible for delivering outstanding customer service, responding to inquiries, resolving customer complaints, and providing general support.Key...