Customer Experience Specialist, French Market

12 uur geleden


Amsterdam, Noord-Holland, Nederland Lemonade Voltijd
{"h2": "Delightful Customer Experience Specialist", "p": "At Lemonade, we're revolutionizing the insurance industry with a customer-centric approach. As a Customer Experience Specialist, you'll be the face of our company, providing surprisingly delightful support to our customers in French.

Your day will be filled with adapting your style of support to meet each customer's unique needs, building customer confidence in our brand, and identifying critical pain points of our customer user experience.

If you're a native French speaker with a passion for helping others, a good sense of humor, and a knack for creative writing, we'd love to hear from you.

**What you'll need:**

* Native French speaking skills with a good understanding of the English language
* Strong phone and creative writing skills
* Helpful personality
* Empathy, patience, and an overall positive approach
* Efficient and loves to get things done
* Tech-savvy
* Loads of attention to detail
* Experience working with helpdesk tools (i.e. Zendesk)
* At least 2 years of prior work experience, or a college degree

**In this role, you'll:**

* Provide a surprisingly delightful experience by adapting your style of support to meet each customer's unique needs in a variety of situations
* Build customer confidence in our brand by showcasing deep knowledge across all of our products
* Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset
* Bring our values to life in the way that you interact and build community across our teams and company

**Join our team of like-minded makers who are passionate about delivering great products and providing excellent customer service.**

  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    {"h1": "Empathetic Claims Experience Advocate Wanted", "p": "At Lemonade, we're on the lookout for a skilled and empathetic Claims Experience Advocate to join our French Market team. As a customer-centric tech company, we're revolutionizing the insurance experience, and we need someone who shares our passion for delivering surprisingly delightful experiences...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    {"h2": "Customer Experience Specialist", "p": "At Lemonade, we're looking for a Customer Experience Specialist to join our team. As a customer-centric tech company, we've created an insurance experience that's smart, instant, and delightful. As a Customer Experience Specialist, you'll be working with a group of like-minded makers who get a kick out of moving...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    About the RoleLemonade is a customer-centric tech company that has revolutionized the insurance industry. As a Customer Experience Specialist, you will be part of a team that is passionate about delivering exceptional service to our customers.Key ResponsibilitiesProvide personalized and empathetic support to customers through various channelsCollaborate with...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    About UsLemonade is a customer-centric tech company that has revolutionized the insurance industry. We pride ourselves on being a lean, data-driven organization that values innovation, bold moves, and challenging the status quo.We're a Public Benefit Corporation and a certified B-Corp, dedicated to delivering environmental and social impact through our...


  • Amsterdam, Noord-Holland, Nederland coty Voltijd

    About the RoleCoty is seeking a highly motivated and detail-oriented Customer Marketing Intern to join our Key Account team. As a Customer Marketing Intern, you will play a key role in supporting our sales team and driving business growth.Key ResponsibilitiesSupport the Key Account Team with store checks, data analysis, and financial tasksPrepare product and...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at ING. As a key member of our product development team, you will be responsible for designing and implementing customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute customer journey maps to identify...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at ING. As a key member of our Product Development team, you will be responsible for designing and implementing customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute customer journey maps to identify...


  • Amsterdam, Noord-Holland, Nederland Knab Voltijd

    About KnabKnab is a financial services company that aims to provide simple, smart, and advantageous solutions for its customers. We believe in helping individuals maximize their financial affairs and feel at ease with their finances.Our MissionWe combine technical solutions with human intelligence to create financial services that meet our customers' needs....


  • Amsterdam, Noord-Holland, Nederland Bugaboo Voltijd

    About the RoleWe are seeking a highly skilled Marketing Specialist to support our sales performance across France. As a key member of our Marketing EMEA Team, you will be responsible for developing and executing joint marketing plans with select retailers in France.Key ResponsibilitiesDevelop and execute joint marketing plans with select retailers in...


  • Amsterdam, Noord-Holland, Nederland Cross Border Talents Voltijd

    Job Title: German, Dutch, Danish, or French Sales & Marketing ExpertCompany: Cross Border TalentsLocation: Remote (with relocation assistance provided)About the Role:We are seeking a highly skilled and experienced Sales & Marketing Consultant fluent in German, Dutch, Danish, or French to join our team at Cross Border Talents. As a Sales & Marketing...


  • Amsterdam, Noord-Holland, Nederland PAPER & TEA Voltijd

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and creating a welcoming store environment that reflects the PAPER & TEA brand.Key ResponsibilitiesProvide...


  • Amsterdam, Noord-Holland, Nederland Coty Voltijd

    About the RoleCoty is seeking a highly motivated and detail-oriented Customer Marketing Intern to join our team. As a Customer Marketing Intern, you will be responsible for supporting the Key Account Team with store checks, data analysis, and financial tasks.Key ResponsibilitiesSupport the Key Account Team with store checks, including reporting and data...


  • Amsterdam, Noord-Holland, Nederland Tipalti Voltijd

    About the RoleWe are seeking an experienced Sales Development Representative to join our team in the Spanish or French market. As a Sales Development Representative, you will be responsible for generating net-new outbound opportunities and partnering with our Account Executives to help fill their pipeline and develop your skills.ResponsibilitiesApply...


  • Amsterdam, Noord-Holland, Nederland Just Eat Takeaway Voltijd

    {"About this role": "As a CRM Manager at Just Eat Takeaway, you will be responsible for developing and optimizing intelligent campaigns and personalized customer journeys to drive customer purchase behavior and increase customer lifetime value. You will analyze data to enhance your understanding of our customers and deliver insights that drive personalized...

  • Sales Representative

    14 uur geleden


    Amsterdam, Noord-Holland, Nederland EF Education First Voltijd

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Representative for our French evening shift. As a Sales Representative, you will be responsible for contacting potential customers and qualifying their level of interest in our language learning programs.Key ResponsibilitiesContact potential customers...

  • UX Researcher

    3 dagen geleden


    Amsterdam, Noord-Holland, Nederland Picnic Voltijd

    About the RoleWe are seeking a highly skilled UX Researcher to join our growing team at Picnic. As a UX Researcher, you will play a critical role in understanding our customers' needs and behaviors, and using that knowledge to inform the development of our products and services.Key ResponsibilitiesConduct user research to gain a deep understanding of our...


  • Amsterdam, Noord-Holland, Nederland Coty Voltijd

    About the RoleCoty is seeking a highly motivated and detail-oriented Customer Marketing Intern to join our Key Account team. As a Customer Marketing Intern, you will play a key role in supporting our sales efforts and driving business growth.Key ResponsibilitiesSupport the Key Account Team with store checks, including reporting and data analysisPrepare...

  • Marketing Sales Specialist

    7 dagen geleden


    Amsterdam, Noord-Holland, Nederland Teleperformance Voltijd

    Start Your Career in LisbonAre you ready to launch your career, boost your skills, or take on a new adventure in Lisbon for at least 6 months? Become a Marketing Sales Specialist at Teleperformance and grow with a leading global brand in the vibrant city of Lisbon.Your RoleAs a Marketing Sales Specialist, you will be responsible for managing and expanding a...


  • Amsterdam, Noord-Holland, Nederland coty Voltijd

    About the RoleCoty is seeking a highly motivated and detail-oriented Customer Marketing Intern to join our team. As a Customer Marketing Intern, you will play a key role in supporting our Key Account Team with store checks, data analysis, and financial tasks.Key ResponsibilitiesSupport the Key Account Team with store checks, including reporting and data...


  • Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleING is seeking a highly skilled and experienced professional to join our Financial Markets team as a Customer Journey Expert. This is an exciting opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesSupport the efficient delivery of change initiatives...