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Client Solutions Manager
1 maand geleden
About the Role
As a Client Manager at OpenText, you will be responsible for driving the services business development activities, resulting in demand generation, and qualifying customer needs to determine how we can add value to our customers. You will work closely with the OpenText Account Executive and other Client Managers to develop service opportunities for our clients.
Key Responsibilities
- Develop trusted customer relationships to drive digitization and growth.
- Drive the services business development activities, resulting in demand generation and pipeline creation.
- Qualify customer needs and determine how we can add value to our customers.
- Support the creation and management of pipeline opportunities for sustainable growth.
- Prepare RFx responses and bids for tenders, and follow up after contract signature to ensure customer satisfaction.
- Lead the commercial negotiation of services contracts with clients and external suppliers.
Requirements
- Strong presence and confidence, with professional maturity, strong communication skills (fluency in Dutch is mandatory) and English, both oral and written.
- Understanding of IT projects engagements type and the financial aspects (revenue, margin, billing).
- Knowledge of document management and business information management would be a plus.
- Strong track record of scoping and preparing Professional Services proposals.
- Some experience in services account development would be useful.
- Strong presence and confidence, with at least 8 years working experience.
- Willingness to travel as required for client and internal meetings.
About OpenText
At OpenText, our employees are our greatest asset. We have brought together a diverse community of people who respect each other and work together to deliver excellence. We provide a workplace that fosters teamwork and productivity, but we recognize that when employees are supported, we are all enriched. At the heart of our success are our people, so taking care of them is a priority for us. To do that, we have created a simple, transparent, and competitive benefits package.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
