Senior Manager, Client Solutions

2 weken geleden


Hoofddorp, Noord-Holland, Nederland OpenText Voltijd

Drive Your Career with OpenText

As a Client Manager for assigned Benelux clients, you will be responsible for all aspects related to Professional Services, including scoping, proposing, and selling services to support the development of solutions based on OpenText products.

Your Impact

You will work in close collaboration with the OpenText Account Executive and other Client Managers in developing service opportunities for our clients, driving bookings generation and customer success for assigned clients, and actively supporting peers across Benelux for mutual success.

What the Role Offers

  • Developing trusted customer relationships to drive digitization
  • Driving services business development activities resulting in demand generation
  • Qualifying customer needs and determining how we can add value to our customers
  • Supporting the creation and management of pipeline of opportunities for sustainable growth
  • Preparing RFx responses and bids for tenders
  • Following up after contract signature, acting as the voice of the customer and ensuring customer satisfaction
  • Leading commercial negotiation of services contracts with clients and external suppliers

What You Need to Succeed

  • Strong presence and confidence, exhibiting professional maturity, strong communication skills, fluency in Dutch, and English, both oral and written
  • Understanding of IT projects engagement types and financial aspects (revenue, margin, billing)
  • Knowledge of document management and business information management is a plus
  • Strong track record of scoping and preparing Professional Services proposals
  • Some experience in services account development is useful
  • Strong presence and confidence, exhibiting maturity, with at least 8 years of working experience
  • Willingness to travel as required for client and internal meetings

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