Customer Service Representative

19 uur geleden


Amsterdam, Noord-Holland, Nederland Spirit Hospitality Services Voltijd
Job Title: Customer Service Medewerker

Spirit Hospitality Services is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Medewerker. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

About the Role

This is a full-time position that requires a strong customer service background and excellent communication skills. You will be working in a fast-paced environment, handling customer inquiries and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Provide exceptional customer service to our customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve customer satisfaction goals
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Requirements
  • MBO work and thinking level
  • Excellent Dutch language skills (spoken and written)
  • Stress-resistant and able to handle ad-hoc problems
  • Result-oriented and solution-focused
  • Customer-friendly and strong communication skills
  • Representative
  • Available to work 4-5 days a week, 09:00-17:00
What We Offer
  • A dynamic and fast-growing company in Amsterdam
  • A young and enthusiastic team
  • Opportunities for growth and development
  • A competitive salary and benefits package


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