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Customer Service Representative
2 maanden geleden
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.
Key Responsibilities:
- Provide top-notch customer service to our customers, responding to their inquiries and resolving any issues they may have.
- Adapt your communication style to meet the needs of our diverse customer base.
- Report customer feedback to the relevant department to help us improve our services.
Requirements:
- Strong customer orientation and friendliness.
- Interest in fashion and technology.
- Excellent communication skills in Italian, both written and spoken (C1 level).
- Excellent computer skills, with a good knowledge of Microsoft applications and/or SAP.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a global fashion brand.
- Extensive development opportunities around the globe.
About Us:
H&M Group is a leading fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.
