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Customer Support Specialist
2 maanden geleden
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Respond to customer inquiries via email, phone, and live chat in a timely and professional manner.
- Resolve customer issues through troubleshooting and problem-solving.
- Escalate complex issues to the appropriate department when necessary.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Proven experience in a customer support environment (B2B/B2C) or any other client-facing role.
- Excellent communication and customer service skills.
- Native Dutch and proficient English language skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
- An excellent salary and benefits package.
- 24 days of annual leave.
- A full-time position with opportunities for growth and development.
- A unique culture of freedom and responsibility.
- The chance to be part of a fast-growing scale-up with global ambitions.
If you are a motivated and customer-focused individual who is passionate about providing exceptional support, please submit your application in English or Dutch. We look forward to hearing from you
