Customer Success Advocate

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Nobel Recruitment Voltijd

At Nobel Recruitment, we are looking for a Customer Success Advocate to join our team. In this role, you will be responsible for ensuring that our clients achieve maximum value from their software.

The ideal candidate will have 3+ years of experience in B2B SaaS and a proven track record working in the accounting or finance industries. Fluency in German and English is also a requirement.

Your key responsibilities will include managing the entire customer lifecycle, from onboarding and training to long-term adoption and retention. You will lead product enablement sessions, quarterly business reviews, and strategic check-ins to help customers optimise their workflows.

In addition to your technical skills, you will need to possess excellent communication and collaboration skills. As the internal spider in the web for the product, sales, and support teams, you will advocate for customer needs and contribute to feature development.

We offer a dynamic and supportive work environment where you can grow and make an impact. If you are passionate about delivering exceptional customer experiences and have a keen eye for opportunity, we would love to hear from you.


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