Customer Journey Expert

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Netting product area, you will play a crucial role in contributing to the bank's mission of providing top-notch services to our clients.Key ResponsibilitiesDesign, develop, and implement product improvements driven by fact-based customer...

SanquinIn Nederland doneren honderdduizenden mensen bloed bij Sanquin: de Nederlandse bloedbank en hét instituut voor kennis en innovatie op het gebied van bloed. Die donaties worden getest en verwerkt en vinden uiteindelijk hun weg naar patiënten.Sanquin is aan het transformeren en heeft afgelopen jaren flinke stappen gemaakt. Er is onder andere een...

Customer Journey ExpertAs a Customer Journey Expert at ING, you will contribute to delivering top-notch services and products for our customers in Netting and Cash Pool. You will lead and manage end-to-end customer journeys from design to development and implementation in this field. Your core focus will be on delivering value to our customers, not on what...

As a Customer Journey Expert at ING, you will contribute to the bank's mission of providing top-notch services and products for its customers. In close collaboration with the Product Owner, you will lead and manage end-to-end customer journeys from design to development and implementation in the Netting product area. Your focus will be on improving the...

Are you passionate about creating innovative financial solutions? Do you want to help customers achieve their long-term financial goals? We're looking for a Customer Journey Expert to join our team in developing a new pension investing product.The RoleAs a Customer Journey Expert, you will be responsible for leading the development of a new pension...

About the RoleWe are seeking a skilled Customer Journey Expert to join our team at ING. As a Customer Journey Expert, you will contribute to the development of our Cash Pool product, working closely with stakeholders to identify areas for improvement and implement changes that drive customer value.Key ResponsibilitiesDesign and develop customer journeys from...

Wij zijn op zoek naar een klantgerichte marketing specialist die onze klanten een unieke ervaring kan bieden.Als Customer Journey Expert Specialist bij Athora ben je verantwoordelijk voor het optimaliseren van de klantreis en het identificeren van kansen voor groei. Je bent een expert in het analyseren van klantinzichten en het identificeren van...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING/BMG. As a Customer Journey Expert, you will be responsible for contributing to the development of top-notch services and products for our customers in Netting and Cash Pool.Key Responsibilities:Lead and manage end-to-end customer journeys from design to development...

Wij zoeken een creatieve en analytische Customer Journey ExpertAls online bank willen we in de digitale wereld altijd relevante proposities en producten aanbieden aan onze klanten. En daarnaast op het juiste moment zichtbaar zijn voor de doelgroep. Wij zoeken daarom een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe...

About the RoleWe are seeking a highly skilled Senior Customer Journey Expert to join our Digital & Customer Interactions tribe at ING. As a key member of our team, you will be responsible for delivering exceptional digital banking experiences to our customers across multiple countries.Key Responsibilities- Translate business and product knowledge into...

As a Customer Journey Expert at ING, you will contribute to delivering top-notch services and products for our customers in Netting and Cash Pool. You will lead and manage end-to-end customer journeys from design to development and implementation in this field. Your focus will be on improving the process of inputting invoices and the reporting side, where...

Als online bank willen we in de digitale wereld altijd relevante proposities en producten aanbieden aan onze klanten. En daarnaast op het juiste moment zichtbaar zijn voor de doelgroep. We zoeken daarom een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe dingen én de oplossingen op de route daarnaartoe.Ben je...

Als online bank willen we in de digitale wereld altijd relevante proposities en producten aanbieden aan onze klanten. En daarnaast op het juiste moment zichtbaar zijn voor de doelgroep. We zoeken daarom een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe dingen én de oplossingen op de route daarnaartoe.Ben je...

Knab is a company that aims to simplify and improve financial services for its customers. As a Senior Customer Journey Expert, you will play a crucial role in ensuring that our customers have an excellent experience throughout their journey with us.Key Responsibilities:You will identify and translate the needs of clients and stakeholders into IT requirements...

Customer Journey Expert - Product ManagerAs a Customer Journey Expert/ Product Manager, you will contribute to BMG becoming the bank which provides top-notch services and products for our customers in Netting and Cash Pool. Together with the Product Owner, you lead and manage the end-to-end customer journeys from design to development and implementations in...

Customer Journey Expert - Product ManagerAs a Customer Journey Expert/Product Manager, you will contribute to BMG becoming the bank that provides top-notch services and products for our customers in Netting and Cash Pool. Together with the Product Owner, you will lead and manage the end-to-end customer journeys from design to development and implementation...

Knab is a financial services company that aims to simplify and improve the financial lives of its customers. As a Senior Customer Journey Expert, you will play a crucial role in ensuring that our customers experience an exceptional journey with us, from start to finish.About the RoleYou will be responsible for identifying and translating the needs of our...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our squad, you will be responsible for designing and implementing customer journeys for company onboarding.Key ResponsibilitiesDesign and implement customer journeys for company onboardingCollaborate with stakeholders to align requirements and...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Financial Crime Analytics Transaction Monitoring team, you will play a critical role in defining the strategy and driving the development, implementation, and adoption of analytics capabilities in the financial crime transaction monitoring...

Are you passionate about investments and want to contribute to ING's growth ambitions? We are seeking a Customer Journey Expert/business analyst for our shared platform in the Netherlands who will be responsible for onboarding Italy. The ideal candidate has excellent English and Dutch skills, both verbal and written, and is familiar with investment products...